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Petwell.co.uk Reviews

4.8 Rating 7,287 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,287 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
Recently I ordered frontline flea and tick repellent for my greyhound, unfortunately after waiting 11 days the product failed to arrive. I sent petwell an email regarding this and they promptly sent out a replacement which arrived yesterday! Thank you!
Helpful Report
Posted 3 years ago
Great product - good information when buying it and prompt delivery. Great all round
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Posted 3 years ago
We use Petwell for our frontline. It’s a very good service and very reasonable compared to other company’s. Highly recommended.
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Posted 3 years ago
received with thanks and a great saving thankyou
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Posted 3 years ago
Always excellent service, if any query required, you can email them, and get a very quick reply, Their prices are very good, and usually cheaper than other online stores. Mike Suett.
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Posted 3 years ago
Very pleased with all aspects of my purchase. Delivery was on time and as requested.
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Posted 3 years ago
great service.
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Posted 3 years ago
The item arrived safely and in good time. But the item was useless. Adaptil collar did not help at all with my puppy's anxiety.
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Posted 3 years ago
Good prices, good service. No hesitation in recommending Petwell to other pet people.
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Posted 3 years ago
The delivery company lost my first order, got in contact with Petwell and they sent out another Oder ASAP . Can’t fault the customer service nor the products.
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Posted 3 years ago
Disappointed waiting 6 days for 1 day premium paid delivery.However I did get the extra money I paid for such delivery returned without a problem.
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Posted 3 years ago
Great service and prices and quick delivery. Thank you.
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Posted 3 years ago
Good service, delivery time and products.
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Posted 3 years ago
Petwell is great they deliver on time every time
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Posted 3 years ago
Very good pet online shop and good reasonable price to
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Posted 3 years ago
Good delivery and well priced for the product, thankyou.
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Posted 3 years ago
Always great value and delivery. Will continue to use this service.
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Posted 3 years ago
Good service
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Posted 3 years ago
Good website and choice of products,unfortunately my delivery of medication for my dog took over 7days,not 3-5days as stated, so I had to order the same from another seller as we needed this medication.I did phone customer services to check my order and received a call back,very friendly helpful and apologetic,the medication had just arrived prior to the call.I had received the other order of medication so at least we are well stocked up now.
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Posted 3 years ago
Cannot rate to highly, great service and communication and good products.
Helpful Report
Posted 3 years ago
Petwell.co.uk is rated 4.8 based on 7,287 reviews