Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and we had an item to send back, but was told to give it to a pet charity, which we did I thought that was decent.”

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Posted 7 years ago

“Quick prompt delivery . We bought frontline Plus which was competively priced”

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Posted 7 years ago

“good price, postal arrival date accurate”

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Posted 7 years ago

“Fast delivery price was right very happy will use again.”

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Posted 7 years ago

“Always a good buy and a prompt delivery”

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Posted 7 years ago

“Good service and great value for money”

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Posted 7 years ago

“Excellent service. Quick and easy. Great price and delivered directly to my door.”

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Posted 7 years ago

“cheaper than in the shop and very fast delivery”

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Posted 7 years ago

“Doesn't need to do anything more”

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Posted 7 years ago

“Both item's where ordered at the same time (one needed for upstairs/one needed for downstairs) only one arrived two day's later,other one didn't arrive till a full week later!! NO Customer Service Telephone Number to find out what was going on,just a stupid e.mail address!! Absolutely disgraceful set-up!! Will NEVER use this company ever again!! Good Day!!”

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Posted 7 years ago

Hi Paul We are very sorry to hear of your disappointment with your shopping experience. We do often send items such as Feliway in separate packages and you should have received 2 separate shipment emails. Unfortunately, whilst both items were despatched on the same day (6 June), we are at the mercy of Royal Mail and often packages can arrive on different days (although a week is much longer than usual and can only apologise for the delay) We would like to reassure you that we do respond to all customers emails within 24 hours and always ensure our customers receive their orders. Please accept our sincerest apologies for any inconvenience caused and if we can be of any further assistance, please do not hesitate to contact us. Have a lovely day The Petwell Team

Posted 7 years ago

“Great service prompt delivery”

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Posted 7 years ago

“"I had problems contacting the company but once I managed to get a response I have had good service."”

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Posted 7 years ago

“Easy transaction, fast delivery, pleasure shopping”

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Posted 7 years ago

“Efficient service and value”

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Posted 7 years ago

“Cheapest price product, fast delivery & well packed.”

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Posted 7 years ago

“Very efficient and prompt delivery. Good value for money”

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Posted 7 years ago

“The service and delivery were excellent, very happy with the products I bought and will shop there again in the near future.”

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Posted 7 years ago

“Best prices around. Simple and easy to make orders. Items received quickly. WILL USE AGAIN!”

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Posted 7 years ago

“Very good value products and straightforward purchasing process.”

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Posted 7 years ago

“I have bought several items, they always arrive promptly and with minimal fuss. The postage is free and the items are of a good quality. I like a no nonsense company and appreciate the efficiency in this busy working life. Thankyou Petwell, I will certainly be recommending you to all my family and friends”

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Posted 7 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews