Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

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“Customer service was excellent, replied to my query very quickly. Delivery time was exceptional. Will definitely use again.”

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Posted 4 years ago

“everything was fine”

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Posted 4 years ago

“Arrived on time. Good products at a fair price.”

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Posted 4 years ago

“Great products, great prices and fast delivery”

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Posted 4 years ago

“I am still awaiting my refund for order which I returned in January 2020.”

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Posted 4 years ago

“Excellent service. Speedy delivery. Kept well informed. Cheaper than buying at the vets.”

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Posted 4 years ago

“Came super fast and what am amazing bargain. Can't wait to do business with you again. Thank you”

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Posted 4 years ago

“The frontline plus inordered for my cat arrived promptly, Andreas comparatively a good price”

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Posted 4 years ago

“competitive prices and good customer service”

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Posted 4 years ago

“Very poor description of the delivery terms. I was conned I believed them at face value! Goods arrived as described but when one pays for next day delivery and it arrives on the 3rd day it isn't acceptable. The company mark the item as dispatched when it clearly isn't. Royal mail is quicker. Customer service have an automated answer to every querry do they are useless too. They ignore emails. Simply put terrible never again would I buy from them!! I would say don't buy from here go elsewhere.”

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Posted 4 years ago

“Prices cheaper than other online companies I've used and items came quicker than expected also very good and speed Customer service as I made a mistake on my order they got straight back to me and helped me rectify my order”

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Posted 4 years ago

“Can't fault Petwell the retailer except i thought it was stupid sending 3 items individually instead of saving money by combining the postage, but the Adaptil stuff we bought didn't work, when we away in our Motorhome our Westie tends to bark & be hyper when travelling so, we sprayed his bed with the calming spray, he got one of the calming tablets & wore the calming collar, After half an hour travelling he chewed through his seat belt restraint & bounced off every wall barking like a loony,”

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Posted 4 years ago

“first time purchase, very good service will use them and save£10 a time.”

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Posted 4 years ago

“Easy to navigate website with a good selection of products. We ordered flea ‘spot ons’ and it was good to see that, unlike some ‘competitors’, postage was included in the price. Delivery was very quick.”

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Posted 4 years ago

“Good items & fast delivery”

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Posted 4 years ago

“Great range of products at competitive prices; easy to navigate website, excellent communications and superb delivery process”

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Posted 4 years ago

“very happy with how quickly I received an email responce after I made a quiery and how quickly problem was resolved”

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Posted 4 years ago

“Product well priced, packaged well and delivery time good.”

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Posted 4 years ago

“Really pleased with quality of the dog coat i purchased. Will definatley recommend Petwell.”

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Posted 4 years ago

“Great prices, fantastic range of quality goods & quick postage.”

Helpful Report

Posted 4 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews