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Petwell.co.uk Reviews

4.8 Rating 7,287 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,287 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
As always prompt delivery at excellent prices. I would highly recommend Petwell for supplies for your furbabies!
Helpful Report
Posted 3 years ago
I use this website every month my dog requires some digestive support and since finding this website I purchase that along with anything she may need from toys to towels my favourite place to shop for her Good prices on items and Fast delivery
Helpful Report
Posted 3 years ago
Never had a major issue with petwell. Always found them reasonably priced and very reliable. I would have no proble reccommending them to anybody
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Posted 3 years ago
Website clear and easy to us, including your order history if needed. Delivery prompt.
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Posted 3 years ago
Good delivery time. No issues.
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Posted 3 years ago
Petwell helped me buy my cats favourite food.
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Posted 3 years ago
Bought 2 x 400g bags of dried sprats for my woofsie, which arrived as stated and product looked really good. One bag was split but this wasn't a problem as I plannes to use them straight away as training treats. Sadly my dog tried one and has refused them ever since:( That will teach me for buying enough for a month or two!
Helpful Report
Posted 3 years ago
I have placed an order of dogs treats which when they arrived they were 3 months out of date. I contacted customer services who replaced them immediately- to which when they arrived were also 3 months out of date. I am expecting a full refund
Helpful Report
Posted 3 years ago
Order took ages to arrive. They offered me a discount off my next order as compensation, but this isn't much use as I doubt I will order again
Helpful Report
Posted 3 years ago
Having ordered from them after phone calls and emails I still have not received my order so I am very reluctant to order again
Helpful Report
Posted 3 years ago
That was a last minute order, urgently needed. GREAT SERVICE!!!! Received very quickly... will use you again!!!!
Helpful Report
Posted 3 years ago
Very fast service. Adaptil plug ins work wonders for our dog.
Helpful Report
Posted 3 years ago
Wonderful service at fantastic price 👏
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Posted 3 years ago
Good service
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Posted 3 years ago
One container was open so all product spilled in bag.
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Posted 3 years ago
Thank you for dealing with my complaint as guickly as you did i received my replacement today very satisfied. Mrs E Moscrop.
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Posted 3 years ago
Excellent service and would highly recommended
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Posted 3 years ago
Excellent service and product
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Posted 3 years ago
It was easy to order from the website. A good choice of products available. Delivery was a bit slow but acceptable in the current pandemic. The customer service was very helpful in resolving a delivery discrepancy and the missing item was despatched and received quickly. I will definitely use Petwell again.
Helpful Report
Posted 3 years ago
Great service speedy delivery
Helpful Report
Posted 3 years ago
Petwell.co.uk is rated 4.8 based on 7,287 reviews