“Have deregistered with this company after a series of problems dating back to November 2017.They have proved unreliable-don't respond to emails and take ages to answer phone-always a queue regardless of when you call.My GP sent prescription in December which pharmacy 2u somehow lost resulting in me having to obtain another written prescription(with great difficulty-) my advice is don't use this firm.”
“I ordered my prescription they then said the doctor had not sent it so I contacted my doctor they had sent it 6 days earlier I repeatedly emailed them never got back in touch so I do everthing myself now NEVER USE THIS COMANY there a scam and do NOT deliver what they say absolute rubbish shouldn’t be allowed to get away with it rubbish”
“It took ages to register and they keep saying they don't have stuff that I've already sent.
It's a different person each time and none of them appear to have any customer service experience or above average intelligence. (trying to be nice)
I ordered my first prescription on the service and a week later I get a message saying they havent received my Presciption Payment Certificate, which I've already emailed twice and had an email confirming receipt.
I'm afraid you can't trust these people with important stuff like medication.
I've already re-registered with Chemist 4 U, who I've ordered hayfever tablets from without any problems.”
“Signed up a few months back and have had nothing but problems ever since. Being diabetic I need my meds ASAP especially Insulin. I liked the door-to-door service as I work long hours and can't go to the Pharmacy myself. They told me that they can deliver within 48hrs of ordering and even Insulin. This has not turned out to be true. If they haven't got part of my prescription, rather than just sending what they do have and calling you about the rest, they wait 5 days below doing anything!! Unbelievable! Then when it does turn up it was completely wrong. Also ringing them can take approx 45 minutes to get through, on a good day! My advice is don't bother. Most local pharmacies will deliver if you ask them and nowadays most even have a App.”
“Extremely efficient, helpful and professional. Received a message to advise repeat prescription due, easy to go ahead and re-order meds arrived next day. Perfect solution for collecting prescriptions and never running out of anything. So much easier than going out, queuing up and collecting it yourself, especially great if you are disabled.”
