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Pharmacy2U Reviews

1.3 Rating 419 Reviews
E
Happiness Grade
E

Delivery - Slow

42.86%
Industry Average
I will give them another 2 orders and if the website is still broken in two months I will move to the Boots online delivery service.
posted 3 months ago - JL
My prescription was spit over 2 weeks ago as they did not have one of my medications. The. part they did not have arrived last week, the rest of my medication (vital things like asthma inhalers) have not arrived!!! Everyday I check my account and everyday the delivery date gats further away. This is dreadful service - lack of the correct medication could end in someone's death.
posted 4 months ago - Lesley
I was originally with echo for delivery of prescriptions, they then switched to Lloyds, who then switched to Pharmacy2U. I object to my personal details being passed on without my knowledge and the service from Pharmacy2U is awful. No customer service at all and I was just bombarded with salesy emails. Apparently I can't close my account unless I ring a number and verify who I am! Awful company to deal with
posted 5 months ago - Joanne
I've been waiting for inhalers for a month now. I phoned them twice and twice they lied to me about delivery times and speeding up the delivery. Apparently, they were waiting for a non urgent medication to come into stock before they sent the inhalers that my life could depend on. The staff don't care at all if you are desperate for meds. I CAN NOT recommend them and will be looking for an alternative with better service.
posted 6 months ago - Anonymous
Don’t waste your time. Customer service is unhelpful and their delivery is misleading.
posted 10 months ago - Anonymous
The general practice for this delivery is to be delivered in cool packaging which guarantees the chilled temperature for 72hrs.
posted 1 year ago - J Carey
Until now delivery has been satisfactory.
posted 2 years ago - Anonymous
Reluctantly had to wait for delivery instead.
posted 2 years ago - Amanda
Used to be great but now it's slowed to a crawl and need to order at least 2 weeks in advance to ensure delivery is on time. Ordering that soon often gets rejected by surgery as it's not yet due according to their records meaning it's become a burden rather than a help.
posted 2 years ago - Steve
After registering with Pharmacy2U I thought prescriptions may be easier how wrong I was my dr sent a prescription then I was told up to ten days delivery then the next day I logged on to find out the prescription had been cancelled by patient (me) no idea where that came from as I desperately needed the medication took a further couple of hours to receive a code to go to my local chemist to get my meds wish I’d done that in the first place nether the less Iv cancelled the account and gone bk to collecting at my local pharmacy
posted 3 years ago - Anonymous