PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

Write Your review

Tell us how PhoneConvert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

Helpful Report

Posted 6 years ago

“Good price for my iPhone 6 that had some issues.”

Helpful Report

Posted 6 years ago

“New quote for my iPhone 6 which was fair and i accepted it.”

Helpful Report

Posted 6 years ago

“Sold my Samsung j5 for the best price.”

Helpful Report

Posted 6 years ago

“Sold my Samsung j5 to them for the best price and received the money thank you.”

Helpful Report

Posted 6 years ago

“Helped me reset my phone and get my money”

Helpful Report

Posted 6 years ago

“Happy they explained how to reset my phone and processed it”

Helpful Report

Posted 6 years ago

“Didn’t reset my phone properly but they explained how to do it and then processed my phone.”

Helpful Report

Posted 6 years ago

“Free post and cheque payment for my iPhone was done in time”

Helpful Report

Posted 6 years ago

“Tidy and efficent, would tell friends to use them.”

Helpful Report

Posted 6 years ago

“Good all round.”

Helpful Report

Posted 6 years ago

“Good all round”

Helpful Report

Posted 6 years ago

“Good all round”

Helpful Report

Posted 6 years ago

“Complete joke. Not received any payment for my phone! They ignore emails and the phone number does not work! SCUM”

Helpful Report

Posted 6 years ago

Dear Patrick, Can you provide your order number and I will certainly investigate this for you. We take customer service seriously and would like to make any issue is resolved. Kind regards, Phone Convert

Posted 6 years ago

“Recommended by a friend and I would also recommend.”

Helpful Report

Posted 6 years ago

“Many thanks.”

Helpful Report

Posted 6 years ago

“Happy with the service and will go again.”

Helpful Report

Posted 6 years ago

“I sent in my phone and was told it was damaged I queried the damage they were unable to provide proof. proceeded to ignore me for a week. in the end i just accepted the quote. as it was too difficult to actually get a hold of anyone. if your phone is actually worth any reasonable amount of money. avoid! i noted the value following the so called damage matched that days price for trade in of my phone and not the value they offered a few days ago. unreliable and difficult to get a hold off.”

Helpful Report

Posted 6 years ago

Hi, Sorry you feel this way the new quote was generated due to issues but it was still £25 more than the current price. This does not affect how we value the devices. I apologise for any issue you received. Regards, Phone convert

Posted 6 years ago

“I sent my phone in June and, despite promises of payment, I'm still awaiting payment. I would advise others to be very wary of dealing with Phone Convert. I am liaising with Trading Standards about what to do next. The one star given is only because there's no option to go lower. Avoid at all costs.”

Helpful Report

Posted 6 years ago

“Sold iPhone 6 but got it turned out to be a 6s and I got the correct payment thanks.”

Helpful Report

Posted 6 years ago

PhoneConvert is rated 4.2 based on 923 reviews