PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t appear to be having a very good experience I sent my phone in agreed the price the payment of a Chuquisaca meant to be sent out according to team and conditions they are sent the same day you agree price and by. 1st class that was in October the 1st on the 9th infilled in an in-line form to say hadn’t received payment was asked to verify address which I did and still haven’t recived cheque a further 6 days later I emailed re patment not arrived and not even had the decency to reply so this company now has my phone and I’m Out of pocket”

Helpful Report

Posted 6 years ago

Hi, accepted you did not receive the cheque and w requested your bank details so we could transfer payment. This was sent on the 10th with no response. Regards, Phone convert

Posted 6 years ago

“Avoid. Have had my phone for over two weeks. Claim to have sent quote to me which I never received. Now no contact at all when asking to resend quote. Still have my phone and no money. Avoid at all costs”

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Posted 6 years ago

“Used a few now and as good as any”

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Posted 6 years ago

“Got the money that was owed thank you.”

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Posted 6 years ago

“Sold my bag of broken phones and got a decent price.”

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Posted 6 years ago

“Little sceptical at first but I would recommend now.”

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Posted 6 years ago

“Great work and pleasure”

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Posted 6 years ago

“Can’t complain”

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Posted 6 years ago

“Got my new iPhone with the trade :)”

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Posted 6 years ago

“Sent a couple of phones and paid for both all seems good.”

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Posted 6 years ago

“Sent in my broken iPhone 7 and had an email to clear the icloud and once I did I got paid.”

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Posted 6 years ago

“5 emails sent requesting update on phone not one reply requested payment or return of phone still nothing. Fortunately I work for a legal company so they have advised me to take further action. It's appalling companies can cheat you out of your belongings like this. Very bad experience and an unprofessional company so all beware don't be fooled. I gave all the evidence to go forward and make a case to resolve this matter.”

Helpful Report

Posted 6 years ago

Hi, As explained your package turned up empty, we have contacted the courier company who is waiting for your response? Regards, Phone convert

Posted 6 years ago

“Sold my Samsung for the best price on the comparison site and got paid but probably took slightly longer than expected.”

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Posted 6 years ago

“👍👍👍👍👍👍👍👍”

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Posted 6 years ago

“👍👍👍👍👍👍👍👍”

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Posted 6 years ago

“My brother recommended them and so I used it and all was good.”

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Posted 6 years ago

“Good and helpful thanks”

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Posted 6 years ago

“All good and helpful thanks.”

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Posted 6 years ago

“I am horrified to see some recent reviews saying phone convert have stolen their phone. I have been trying to get my phone back from them for weeks. They committed to sending it back but haven’t sent it. I keep chasing and they will sometimes reply with a reassuring email which gives you hope but they don’t send the phone. This is scandalous, illegal and the way they communicate to give you a false sense of security is immoral and unkind. Do not use this company!”

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Posted 6 years ago

“Do not use! Absolute joke of a company! Will Not pay you your money! You will get ignored by will on emails and now I am getting ignored my Damon who is the director on emails! They have no contact number so you can contact them goes to show how much of a coward they are! Keep reporting to trading standards and action fraud! Please stay away from this company They will probs delete this review along with my other ones they have deleted.”

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Posted 6 years ago

PhoneConvert is rated 4.2 based on 923 reviews