“
I was then told that Damon was going to collect it from the delivery company.
”
posted 4 years ago
- Chris
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The phone was tracked and I have a delivery date and time of which Phone Convert said they still haven't got it.
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posted 5 years ago
- CHRIS POOL
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I paid 7 pounds extra for a fast delivery.
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posted 5 years ago
- Daniel
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Phone Convert took delivery of my phone (I have a photo to prove it)and have lied about losing it. They are now ignoring my requests to have my phone returned or to be paid the amount promised.
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posted 5 years ago
- Jodie
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They have received the update from the courier that the parcel was delivered at reception (the courier has scanned it as Secure Delivery)
I have reported this to Action Fraud and Trading Standard.
”
posted 5 years ago
- Dorota
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Received pre paid bag within a couple of days, sent phone recorded delivery.
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posted 5 years ago
- Dorota
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Sent a phone to them on the 23/10/18 and had confirmation of delivery via the Hermes website but had to email PhoneConvert on 1/11/18 to ask why the device status hadn’t updated to which they replied it had been received.
”
posted 6 years ago
- Dominic
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Sent my phone 1st September and Hermes confirm delivery on the 5th. Phone Convert are yet to contact me. I have sent 2 emails via their contact page and one email direct via their info@ email address. No reply!
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posted 6 years ago
- Anonymous
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My phone when tracked says it was delivered to a secure location but Phone Convert & their couier firm Hermes have not helped me trace it. I don't know exact address delivered too and my delivery address company Parcel Motel have no record of receiving it ! I want my money back for phone I never received!!!
”
posted 6 years ago
- Leona