PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 923 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE!!! SCAM!!! Do not be fooled by their reply email saying they will help. This is to give you false sense of security. SCAM COMPANY!!! They have never responded to numerous emails.”

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Posted 5 years ago

“Bought a great phone and will use them again.”

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Posted 5 years ago

“Bought a phone for great value and it is excellent would highly recommend them.”

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Posted 5 years ago

“Was told bank transfer had taken place 9th and cheque was in the post 10th April and we've received nothing. No response to emails. Ref 363960 for 2 iPhones. Totally fake company. This will be taken further”

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Posted 5 years ago

Hi, We have not received one email from the email address associated to that order number. We were unaware of any issue regarding payment or anything else. Please contact us at info@phoneconvert.co.uk, we can then investigate and fix any issue for you. Regards, Phone Convert

Posted 5 years ago

“Got what I asked for.”

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Posted 5 years ago

“Accepted offer 5 days ago and no communication since No payment and they do not respond to emails”

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Posted 5 years ago

Dear Jackie, We have been in constant contact and dealing with your order. Regards, Phone Covnert

Posted 5 years ago

“Sent in my smashed phone and money accepted.”

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Posted 5 years ago

“Used again and no complaints”

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Posted 5 years ago

“It took me more than 6 weeks to get paid for my iPhone. Got a good price but it was absolutely not worth the stress and hassle involved. PhoneConvert first claimed they couldn’t pay me because it was still locked to my iCloud account, which was untrue. They then offered to return it but nothing happened. They eventually paid up once I’d posted a negative review and contacted the press. Don’t make the same mistake I did!”

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Posted 5 years ago

Hi, As we stated via email your device was lost in the post in returning the phone to you. We sent payment to you and are now having to make a claim with Royal Mail. Regards, Phone Convert

Posted 5 years ago

“No problem and everything seemed to go smoothly.”

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Posted 5 years ago

“Happy to use again.”

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Posted 5 years ago

“Money towards a holiday, thank you.”

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Posted 5 years ago

“Sold four mobiles and will continue to do so.”

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Posted 5 years ago

“Will use again.”

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Posted 5 years ago

“Sent 4 phones now and will send more.”

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Posted 5 years ago

“Not to bad and a little longer than originally thought but they did contact to explain.”

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Posted 5 years ago

“Simple process and received payment”

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Posted 5 years ago

“Followed the simple process and received payment”

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Posted 5 years ago

“Sold a cheap phone but was better than sat in the draw.”

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Posted 5 years ago

“Happy to use again”

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Posted 5 years ago

PhoneConvert is rated 4.2 based on 923 reviews