“I have purchased several phone soaps not only for family, but also for friends. I saw phone soap on Shark Tank and immediately ordered one. I am a clean freak and admit it. I really do think our phones carry germs. Our phones are in our hands constantly and we lay them down anywhere. Thank you Phone Soap.”
“I have had 2 Homesoaps--both stationary after setup, with very careful and minimal use, and neither are functioning. One I had on reserve for over a year, and used only twice before stopped working. Will NEVER buy one of these again. Much better success with the PhoneSoap machines, however.”
“PhoneSoap customer service was efficient and friendly. I have several phonesoap, homesoap and airsoap. We use all of them. My mom lives with me and at 91 I believe the one PhoneSoap products help keep her healthy and safe. I received the filters and our AirSoap is back up and running 😃”
Hi Gwyn,
Thank you so much for reaching out! We apologize for the current delays and look forward to shipping this unit as soon as possible. Please reach out to us at cs@phonesoap.com, and we would be happy to assist with any questions you may have.
PhoneSoap Support
“Ordered it and they don’t have any on hand. Once again the say the are being held up by border customs. Then don’t sell them till you have them in stock. I have asked for a refund but will likely file a claim with my bank. Great product horribile company.”
Hi Lisa,
Thank you so much for reaching out! We apologize for the current delays and I see that this refund has been processed. Please reach out to us at cs@phonesoap.com, and we would be happy to assist with any questions you may have.
PhoneSoap Support
Hi Christine,
Thank you so much for reaching out! We apologize for the current delays and look forward to shipping this unit as soon as possible. Please reach out to us at cs@phonesoap.com, and we would be happy to assist with any questions you may have.
PhoneSoap Support
Hi there,
Thank you so much for reaching out to us! We truly apologize for the inconvenience, however, all international sales are final. This is noted on our site before the customer proceeds to check out.
We apologize for any inconvenience this may cause, and thank you for your understanding!
Please let us know at cs@phonesoap.com if you have any questions!
PhoneSoap Support
“The phone number does nothing more than refer you to online chat. The online chat doesn’t work. They don’t answer their email. We received the wrong product and can get no help. What terrible customer service!”
“We have a phonesoap an have had one for a while. We purchase a phonesoap as each grandchild heads off to college. So needless to say, we are very pleased with this product an it's service.”
“This is the second time I have ordered PhoneSoap. I go them at Christmas time and gave them to my children and grandchildren. They loved them as well as me. I ran out so figured they did too , so that is why I got the bundle of them. So reasonably priced too.”
