Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was everything it said it was. Postage was poor. Paid extra for overnight and received it 8 days later.”

Helpful Report

“Took a week but got the goods”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great phone, fast shipping. An issue with a charger cable was resolved quickly and without fuss.”

Helpful Report

“I have been very happy with the i-phone I bought from Phonebot”

Helpful Report

“Phone was as new. Very quick delivery and well priced. Definitely recommend.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“So far, phone has arrived in perfect condition. Have have had poor experiences with other platforms so, very welcome delivery.”

Helpful Report

“Fantastic phones, A1 customer service and lightning fast delivery!!! Every purchase is a,delightful experience! Add to that, beautifully packaged and presented products... THANK YOU!!! Therese”

Helpful Report

“Eaay process, good price, good product”

Helpful Report

“Always sends a great product. iPad this time. Good condition. Looks good as new. Postage time is excellent. Arrived earlier than expected.”

Helpful Report

“My wife is very happy with her Iphone 8 plus mobile phone from you. The phone case and the screen exactly matches the like new condition. The battery health is 93% which is very good. We have no hesitation in recommending anyone wishing to purchase a refurbished mobile phone to deal with Phonebot. The 12 month warranty offered on our purchase gives extra confidence on the quality of the mobile phone. Cheers David & Rowena.”

Helpful Report

We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au For future promotions please keep an eye on our website. www.phonebot.com.au Best Regards, Team Phonebot.

“Friendly customer service, very helpful!”

Helpful Report

“Terrific phone at a great price. Fast shipping as well. Can't fault them. Thanks”

Helpful Report

We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For future promotions keep an eye on our website. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot.

“Phone arrived in perfect condition packaged with a new phone case and screen cover (plus earphones and charger). At first appearance, phone is just as good as brand new. Happy customer! Thank you!”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB!

“This phone came with Reinforced screen and gel cover. My son is delighted.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Great service and extras I didn’t even ask for. Highly recommend”

Helpful Report

Thank you for choosing Phonebot! Your support means the world to us! Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“great prices with great prompt service and delivery”

Helpful Report

Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Very good.”

Helpful Report

Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Phone was exactly as described, carefully wrapped & boxed & came with a bonus cover & shield. Highly recommend Phonebot to everyone. Thank you, we will be back! ☺️”

Helpful Report

Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Really quick delivery. I purchased a phone, a case and screen protector. Phonebot put the screen on and placed it in the case ready for use. A much better job at putting screen protector on than I could have done. Great service.”

Helpful Report

Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Always helpful, polite & friendly”

Helpful Report

Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

Phonebot is rated 4.6 based on 3,579 reviews