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Phonebot Reviews

4.6 Rating 3,580 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
My order came faster than expected and the phone was in great condition. Happy customer here, would definitely recommend and shop here again!
Helpful Report
It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot
Friendly helpful staff and great service. Very easy transaction and collection. Really happy with the phone. Thank you so much, highly recommended.
Helpful Report
We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au
Were good to deal with and great product
Helpful Report
We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
It’s the second phone I’ve brought off these guys & I couldn’t be happier! I’ll be back again in the future.
Helpful Report
We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. We wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Good company to deal with
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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au
Excellent phone, way better than I was expecting...why would you get a new phone, this phone is as near new as you can get. Very happy 😁
Helpful Report
It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot
Great phone, fast post.
Helpful Report
Excellent service, quality and value, we tell lots of people about Phonebot 😎👍😁
Helpful Report
We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you!
awesome service, great products and we received our phone promptly
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au
Very happy so far with quality / condition of the 'like new' phone.
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au
A-grade refurbished iphone was like new with the exception of a slightly temperamental charging port
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au
I have been waiting nearly 2 weeks for the phone. I know that this is not Phonebots fault however, it is annoying to be sent these surveys while I am still waiting.
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The service is quick and their products are good.
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my orderits so quick thank you
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Purchased an iPhone XR, really happy. Service was great, phone is immaculate and price was reasonable. And store warranty was definitely made the purchase easier. Will definitely look at purchasing again once I’m up for an upgrade.
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I purchased an iPhone X, grade A and overall happy with it. The body has a few minor scratches but the screen is spotless. Battery performance is also %96.
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love all the extras that comes with the phone and great delivery time
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Great prices,quick delivery and an awesome selection of new and pre-owned phones,what more could you want!
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I was very impressed with PhoneBot’s service. Their speed of delivery was excellent, as was their customer service. My son is very happy with his new phone. Thank you PhoneBot. I will be recommending your company to others. 😊
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Great Service.
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Phonebot is rated 4.6 based on 3,580 reviews