Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,652 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase went through with no issues.”

Helpful Report

“Initially poor service, but did redeem themselves after purchase.”

Helpful Report

“My package was as described, and arrived within the time frame given. Great service!”

Helpful Report

“As described”

Helpful Report

“Good price, excelent shipping and delivery times”

Helpful Report

“Absolutely the best one stop phone shop in Melbourne! Don't go anywhere else.. Triple A rating with 5 stars 😁.”

Helpful Report

“Good quality product, quick delivery, responsive customer service. Excellent!”

Helpful Report

“Got a great deal on an sd card. Posted quickly.”

Helpful Report

“Delivery is too slow”

Helpful Report

“Awesome customer service great help”

Helpful Report

(Reservoir) -

Thanks for your feedback mate!

“Extremely happy customer! Phone looks and feels brand new. Everything works perfectly and as a added bonus, came with a tempered glass screen protector and a case for free.”

Helpful Report

Thanks for your feedback Carley. Glad to help. Enjoy your new phone.

“good prices, warranty, serious”

Helpful Report

“Personable service, reliable and efficent.”

Helpful Report

(Reservoir) -

“Great friendy staff, great services and we got a great deal. We are happy with the phone. We will recommend you to family and friends.”

Helpful Report

“Great deal and some free extras”

Helpful Report

“Fast delivery”

Helpful Report

“My (Grade A) iPhone 7 had a boot issue soon after it arrived but I received a warranty replacement within a few days. The replacement phone has a couple of small rub marks on the rear of the phone but the screen and battery life are as good as a new phone. I bought from these guys because they are local Beware, many of the sellers of refurbished phones in Australia are actually overseas and it can be difficult and expensive to deal with them if an issue occurs within the warranty period”

Helpful Report

“Awesome service! They even helped me after closing hours! Ahmed was very friendly and helpful. Defenitely going to advise to other people.”

Helpful Report

(Reservoir) -

“excellent phone perfect service our new one stop phone shop thanks so much for you advice help and fab service well done”

Helpful Report

“I ordered a phone and havent heard anything back”

Helpful Report

Phonebot is rated 4.6 based on 3,652 reviews