Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,613 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“I have still not received my order after purchase some weeks ago without updates from the company.”

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“This is the third item I've purchased from Phonebot and once again was not disappointed. Phonebots website is easy to navigate and their choices are extensive. Their prices are excellent as is the quality of their products. Delivery is quick and the one year warranty gives extra assurance. I highly recommend Phone OT for refurbished products.”

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Thank you so much!

“Ordered an 'A' grade iphone SE 2020 for my daughter. It was shipped promptly and looked in good condition except it had a ill-fitting glass screen protector on it that would not stay stuck down, probably fits a different model phone better. Upon removing the glass screen protector to fit my own correctly sized screen protector, I realised why they fitted one, to hide some existing glass marks on the glass face of the iphone!! So a little disappointed with that. Of course my glass screen protector hid those existing scratches so I havent made a fuss over it. Its for a 12yr old so its bound to gain more marks over time. Just a shame it was not pointed out, and effectively tried to be hidden. The iphone itself is working great so far with good battery health. This is my 2nd iphone SE from Phonebot, and the other iphone has lasted great also without issue.”

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“Absolutely fantastic service and product 💯 %”

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Thank you so much!

“I found what I needed here. The item I was looking for is not easy to find. Reasonable price and fast delivery. Thank you.”

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“The service and options of phones were really good. Unfortunately the extras (ie phone case and protector are very cheap ). I returned the first case after one day as it had a large crack down the side. It was replaced with a magnetic case. The buttons fell off after 2days. The phone is good so far but bony bother with the extras as they are really cheap and if poor quality”

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Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I couldn’t be happier. The phone was exactly as described and even came with a case and an extra charging cable, which I wasn’t expecting. The package arrived two days earlier than expected. Fantastic! Will definitely buy from here again.”

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“Excellent service”

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Thank you so much!

“Received my iphone SE 2020 in good order. Product exactly as advertised, delivery went smoothly. Very happy with my phone!”

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Thank you so much!

“Good service quick”

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“Great service”

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“I have purchased several of PhoneBots used phones. I have been very satisfied with the phones and the excellent service that they provide. I have no hesitation recommending the company and their products.”

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Thank you so much!

“I was looking to upgrade my phone to a Samsung 23. I looked online for a brand new Samsung 23 with 256gbs but didn't want to pay over $1000 for one. I discovered the PhoneBot website by chance and couldn't believe my luck I found the exact phone I was after for under $1000. The phone arrived within a week had only a tiny scratch but after putting the glass screen protector on was unnoticeable. I'm so delighted with my purchase and will be telling my family and friends about PhoneBot😃.”

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Thank you so much!

“Price was great and the site is easy to purchase from but although I paid for express delivery my phone wasn't dispatched for 2 days and there was no express delivery sticker put on my item so the wait was much longer than expected.”

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Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very good product and delivery was really good cannot complain would recommend them to anyone”

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“Phone was in excellent condition and arrived quickly, it was for my son's birthday and he is very happy with it!”

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“Great phone I purchased in great condition and arrived quickly. Highly recommend getting your next phone from them.”

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“good quick service/delivery, phone works well, bit disappointed to learn I only got 6months warranty, as I was led to believe it would be 12 months (from website)”

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“Great like new”

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Thank you so much!

“Great service ! helpful and friendly”

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Thank you so much!

Phonebot is rated 4.6 based on 3,613 reviews