Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Exceptionally fast service ... Awesome purchase for me!”

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“Quick service, excellent products.”

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“Very happy with my S9 Samsung phone and even got a nice case thrown in much appreciated...”

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“Easy to order. Good service and Item arrive quickly. Would highly recommend Phonebot to family and friends. Thank you.”

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“Good product and on time”

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“I have rated Excellent, as that is exactly what I think of your service. From the minute the payment had been made which was last Saturday I was kept in the loop to was was happening and my mum received the mobile on the Tuesday morning. Brilliant Service and I would use it again and highly recommend.”

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“Great service, good quality used iPhone XS. Battery health was a little bit lower than expected (88%) but the no other issues with condition. It's good to save a bit on previous gen phone and still have a store for service and support.”

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“Fast, honest, dependable advice and products. Excellent value - my go to store for all my Company phones tech and issues.”

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“Phone got here as anticipated and worked well as advertised in addition, the care they do is great so far I've been with them.”

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“Excellent! Quick delivery!”

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“THE SHIPING IS TOO SLOW! ORDER MANY DAYS AGO STILL HAVEN SHIPPED!RECEIVED PHONE CALL TELLING ME IT HAS BEEN SHIPPED, WILL REVISED ONCE RECEIVE TRACKING IN TIME”

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“Reliable and best quality products. Highly recommended seller in the market. Buying from phonebot over 4 years now always happy with the product. Wil trade with them again.”

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“My new phone came in great condition and was delivered on time. I'm happy to purchase items from here.”

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“Great communication, super fast postage, item in excellent condition”

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“Excellent to deal with.”

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“Extremely fast postage. Great product.”

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“My headphones were delivered within a couple of days and are working really well.”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. Please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I ordered an iPhone XR. It was delivered very quickly- within 2 days. The phone was in great condition and came with a protective screen cover and case. A very easy purchase. Thank you Phonebot.”

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Thank You for choosing Phonebot. Phonebot promises to provide high quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! Best Regards, Shary Rizwee. CX Manager - Phonebot

“this store is really friendly and full responsibility, i came here and the owner treated me very well, he gave me best price, free gift make me surprise and he also gave me refund option and guarantee up to 6 months which you can get from the fuking Kogan aka digital store - scammers of the century. i give this store 6/5 stars because it made me impressed.”

Helpful Report

Thank You for choosing Phonebot. Phonebot promises to provide high-quality products for you as well as outstanding customer service for every product. We’re really glad that you found what you were looking for. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I have bought several phones through Phonebot and have only had one minor issue which was promptly fixed and the support has been nothing but professional and courteous. Highly Recommend.”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,580 reviews