Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to purchase online and service was great. Picked phone up next day”

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“Customer service very efficient and quick to reply to my emails. They're really professional and make sure everything is OK before sending. Also the 2nd hand grade A phone I ordered is in perfect condition. Very satisfied with my experience”

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“Delivered as promised”

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“Very good service with an easy to use website. My iPad was dispatched promptly and arrived quickly. Condition was better than I expected with almost no sign of previous use. Great value compared to new.”

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“Haven't had the phone long, service excellent thank you”

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“Very pleased with my purchase of an "as new" iPhone SE 2020 - it is as described- no scratches, looks like new and works perfectly with excellent battery life. The bonus accessories bundle was great too ! There was a short delay in posting, but the company's communication about that was prompt which is always important. Good product, good customer service.”

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“Very good customer service , phone in amazing condition and fast shipping , phone has 12 months warranty would purchase from phone bot again”

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“Great service, quick delivery, product was perfect.”

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“This is the 2nd phone I have received from Phonebot over the past year. (iPhone 8 Plus 'A' Grade). I would have given 5 stars, but mine was received with a Battery Health of 84%, according to the phone itself, which falls short of Phonebot's promised 85% Minimum health under the 'Grade A' category. The phone also came with a Completely Flat battery, which I'm sure many people know that if you're going to be storing electronics (whether it be a phone or laptop, for example), batteries should be charged to At Least 50% for long-term storage. i.e, Phones should Not be put into Storage completely Flat! I'm not sure whether or not to return the phone. By rights I should, but it may not be worth the hassle.”

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“Fantastic, thankyou. Im very happy and pleased with your product and service, and it was very timely, thankyou and well wishes. Rebecca Bailey.”

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“Purchased a Grade A Galaxy S10, and got the product as described (a few scratches here and there but otherwise immaculate!) plus added bonus of getting a free wireless charging mat and genuine phone case! Very impressed with Phonebot and will buy from there again on the next phone upgrade as its so much cheaper and economical than buying brand new.”

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“Very happy with the service and also the mobile phone. Very quick postage. Look forward to doing business again. thank you”

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“1st time user. Very happy with the purchase. Phones were as advertised and very prompt delivery. Will use this service again for sure”

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“Bought product, did not have product, got refund”

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“Good service, received product quickly. Condition of phone was excellent”

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“Doesn’t work”

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“A small hiccup but excellent communication”

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“I purchased a Grade A ipad air 3 with 256gb + cellular, it is in excellent conditon cant find a mark anywhere, like brand new and i saved hundreds of dollars. Very quick delivery, no complaints, I can recomend phonebot”

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“item was delivered promptly and as described. bonus items seem good quality .got the phone up and working no problem . all good n happy with the purchase .”

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“I love my phone - it was grade A note 9 and when it came, it was spotless basically. Some superficial scratches on the back panel but literally spotless screen and sides. For grade B, they chuck on a cover and it'll be awesome - I say for grade A, you don't even need a cover. But they still provided one free of cost which I appreciate. Amazing deal though - I got a note 9 for such a good value couldn't ask for more. Now I just hope it lasts long.”

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Phonebot is rated 4.6 based on 3,579 reviews