Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,626 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Fast service, refurbishment is prime, and it came with a case and a screen protector. More than happy with the service and the product. Would recommend to anyone who doesn't want to spend heaps and wants quick service.”

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“The Iphone is bought is like brand new. The service at PhoneBot is fantastic, prices and service amazing. Definately recommend.”

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“Great service and happy to answer all questions and enquiries theough to sale.”

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“Phone was delivered in beautiful condition. Looks and works like new, battery performance is great. Fast delivery. Recommend.”

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“Great product, very fast postage.”

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“Very happy”

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“Very easy process. Super fast delivery. Excellent product. Thanks Phonebot! One very happy customer!”

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“Very quick great phone good condition”

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“my beautiful iphone 6s fully refurbished in outstanding condition was ordered on a public holiday Monday and arrived 10am on the Wednesday. How amazing is hat. phone is more than I hoped for. 10/10 Phonebot.”

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“Phone condition was exactly as described, delivery was very fast and I was happily surprised a phone case was included.”

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“Very good service. Phone arrived on time”

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“Arrived early, and phone in great condition for FAIR grde B quality”

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“Fantastic service so far. Threw in a case with the phone which was a nice touch and the phone seems to be in great condition. Thank you!”

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“Great product at a great price. Fast delivery. Would definitely recommend.”

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“pity it didn't come with owners manual and a pin to open sim case. Product itself, at this stage, is good and as described on purchase.”

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“The experience was excellent. I would highly recommend and use them again”

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Hope you are happy with your purchase! Thank you for being a valued Phonebot customer! For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Bought two phones which arrived in a couple days (much quicker than I expected in regional Australia). The A-grade phones were in great condition. I hadn’t been able to find the screen protectors to suit on their website, so added a comment to the order asking if they had any. The phones arrived with screen protectors installed at no cost, as well as a free phone cover. I’m very happy with the purchase and service offered by Phonebot, and would buy from there again.”

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Thank you very much for keeping our product the number one brand in town. We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“I wish to change my review please. I have received my refund for which i am very grateful and apologise for my mistake . Will definitely remember phonebot when i really need ipad or phone”

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Just wanted to say thank you for your purchase. We’re so lucky to have customers like you! For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Speed of service and delivery to Tasmania was very quick and accurate,”

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We at Phonebot truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“phone arrived I took hours to set it up and then discovered it wouldn't charge....”

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Hello Clare, Thank you for choosing Phonebot for you recent order. Once again we will apologize to you and as per our previous conversation on the call we and messages, as soon as the device arrives we will process your refund plus the shipment charges too. We are sorry for the inconvenience you faced and will be happy to do whatever to turn your experience around. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service

Phonebot is rated 4.6 based on 3,626 reviews