Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Great priced used phones”

Helpful Report

We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot"

“Good service and timely delivery.”

Helpful Report

Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Super easy purchase, quick delivery and responsive to questions. I recommend Phonebot!”

Helpful Report

Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phonebot was fantastic and true to their word with the warranty support provided on my iPhone. Thanks Andy Cooper for the excellent sxervice that got me going again quickly.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great and swift service!”

Helpful Report

We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedbacks and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very pleased with prompt service, item arrived as described it quick time”

Helpful Report

It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Easy to order from and quick delivery”

Helpful Report

Thank you for choosing Phenobot and making your first purchase. We hope you are happy with the product. We look forward to seeing you again. For any queries feel free to reach us on support@phonebot.com.au Have a great day. Best Regards, Shary Rizwee. CX Manager - Phonebot

“Quick postage , phone in great condition. Will have a very happy boy for his birthday!”

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“Staff were very helpful, prices were great and my phone is better than I expected.”

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“Phone arrived very quickly, and in very good condition (better than expected), and was essentially ready for final set-up/use. Only negative points were the lack of accompanying instructions which would complicate its set-up for those unfamiliar to this type of phone. This is in regards to points such as SIM card insertion (especially as it uses a micro-SIM), button functions, what is left to do too finally set it up, explanation of icons/user interface, etc. This really isn’t much of an issue if you have used an iPhone before, but in consideration of the fact I bought it for my elderly father as a gift, he would have not been able to use it without significant guidance/direction. That is the only reason for a 4/5 rating, rather than a 5/5. If you’re familiar with this type of phone then there should be no issues whatsoever.”

Helpful Report

“Fast delivery and product was in perfect condition.”

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“Great products! Highly recommended seller!”

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“Good Quality phone. Works fine so far”

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“Quick delivery. Great product. Highly recommended to anyone”

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“Nice phone. Good as new.”

Helpful Report

Thank you very much for keeping our product the number one brand in town. We cannot achieve this success without customers like you. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Bought a grade A iphone xr and it looks really new . Came with a screen protector and cover . I’m honestly impressed and recommend anyone wanting a new phone .”

Helpful Report

Thank you very much for keeping our product the number one brand in town. We cannot achieve this success without customers like you. Your satisfaction is utmost and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy with our purchase thank you”

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“really good not a scratch great battery health”

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“Phone purchased was in a1 condition, great service and fast postage, would recommend.”

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“Thank you phonebot, good service.”

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Phonebot is rated 4.6 based on 3,580 reviews