Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am very happy with my purchase and how quick it got delivered highly recommend this company”

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“Phone arrived on time but was left in the wet letterbox for anyone to see. All things work well and looks almost brand new. Only issue is when put on silent when taking a photo/screen shot sound is still heard can’t seem to turn it off.”

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“Awesome price and fast delivery”

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“Really helpful with professional advice.”

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“The service in acquiring a new phone was excellent.”

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“I can’t say enough good things about my experience purchasing a refurbished phone from phone not.it looks brand new,runs perfectly and Andy was super helpful at answering all my questions!AND I’m helping climate change!total win 👍🏼”

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“Super happy with the service. Great price & quality product ... delivered faster than quoted.”

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“Phone arrived very quickly and in excellent condition. The only disappointment is that the charging cable doesn’t appear to be an Apple as it goes beserk when connected to my computer.”

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Thank you for making your first purchase with Phonebot! We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. In case the cable you have got fails, do let us know. Your product got a cover of 6 months warranty from the date of delivery. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy. Phone as described and delivered on time.”

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“Brilliant service could not wish for better! Well worth the trip from the outer SE suburbs, no hesitation in providing a glowing recommendation!”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good service my galaxy watch arrived in 3 days and it was like brand new”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phone arrived in 2 days...works great!”

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We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted, and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Not even 24hrs and I receive the phone, such great service, would highly recommend and we’ll be buying all phones from Phonebot in the future. Great job guys! Thanks a million 😁”

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“Very happy with my new phone and the good service.”

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“Had a few issues at the start, but they sorted them out. The phone seems good and delivered very quickly.”

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We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely apologize for any hardship with the order and hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service & PRICES”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent condition product and very responsive customer service. I'd definitely recommend, and purchase again.”

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Thank You for choosing Phonebot. Phonebot promises to provide high quality products for you as well as outstanding customer service for every product.. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Extremely happy with my purchase. I bought the Pixel 3 Grade A. Slight scratches on the edge of the phone, but with a case you would have no idea. I won't be buying a new phone on a contract again!”

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Thank You for choosing Phonebot. Phonebot promises to provide high-quality products for you as well as outstanding customer service for every product. We’re glad that you found what you were looking for. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service. iPhone arrived within 2 days and was in great condition as outlined in description. I would definitely recommend Phonebot to anyone wanting to purchase a good quality second hand phone.”

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“LOVE IT, LOVE IT, LOVE IT. I ordered this phone with low expectations, and PhoneBot have proven me wrong. Their service was extraordinary and the phone looks greater than new!!! I have never owned a smartphone before, and now I can’t seem to stop loving it. Thank you PhoneBot!!!”

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Phonebot is rated 4.6 based on 3,580 reviews