Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,652 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“A little Slow on the delivery side. But well worth waiting. I’m impressed with the phone and impressed by the quality of the free gift”

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“Great customer service, great phone at a good price. Very happy 😊”

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(Reservoir) -

“The guys were really nice and the prices are reasonable....”

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(Reservoir) -

“phone is in good condition. delivery times were reasonable. customer relations have not replied to my query as to when the phone case I ordered with the phone will arrive. requested update on 11-12-19. it's now 14-12-19 no reply yet.”

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“Great deals and good services!”

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“Great staff with excellent service. Good quality products with outstanding prices.”

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“Was really good. Phone came, looked as good as new. Just express delivery was a bit slow to come. Apart from that, I’m really happy with service and phone.”

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“Awesome experience. Great fast shipping”

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“Order placed, after 1 week advised stock not available and to replace with another item. I asked for refund on last week, still waiting.”

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“Ordered phone for daughter and called store and confirmed stock was available. Called and emailed a number of times when not dispatched within 4days. Store could not provide firm date when it would be delivered. Was finally delivered 12 days later. Phone received functions fine and looks great..”

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“Quick responses to concerns I felt valued”

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“Got what I expected for refurbished phone and am happy”

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“Charging cord I received was faulty. Had to use spare Samsung one I had at home.”

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Hello Danny, We apologize for the inconvenience and the hassle. We'll be sending out another charging cord your way and will notify you with the tracking details when one is dispatched!

“Very happy with phone. Looks better than expected! Seems to work well but not fully in use yet as it’s a Christmas present. Would recommend using phonebot at this stage 👍🏻”

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“Very happy with the purchase. A little slow to despatch but I was kept informed along the way. Would definitely use Phonebot again.”

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“Excellent Service”

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“Excellent customer service. Open and honest about the phone I was interested in. Great sales person. I will purchase from your store again. In fact I need to purchase 2 more iPhone 8 plus... Could you please provide what is your best price?”

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“The has been ok so far but it’s only a few weeks so that’s why lve given 4 star’s if there’s no issues then l will be buying another in the new year thanks”

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“Great service and selection of phones and accessories.”

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“Have just purchased our 2nd phone from Phonebot. Super happy with these guys! Quality of phones is great as well as their pricing. Recommended!”

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Phonebot is rated 4.6 based on 3,652 reviews