Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone I purchased in great condition and arrived quickly. Highly recommend getting your next phone from them.”

Helpful Report

Thank you so much!

“good quick service/delivery, phone works well, bit disappointed to learn I only got 6months warranty, as I was led to believe it would be 12 months (from website)”

Helpful Report

“Great like new”

Helpful Report

Thank you so much!

“Great service ! helpful and friendly”

Helpful Report

Thank you so much!

“This is the second phone from phonebot. Just like the first ut has been fantastic!”

Helpful Report

“Love the Galaxy S10e - came as described excellent condition”

Helpful Report

“The phone was in great condition and arrived in good time. very happy with service.”

Helpful Report

“Phone came looking as new in perfect condition. Delivery time to Perth around 7 days”

Helpful Report

“Recieved phone in good order, sim card in and away I went. Exactly as described 👌”

Helpful Report

Thank you so much!

“Phoen delivered on time all good.”

Helpful Report

Thank you so much!

“BITCOIN FRAUD /SCAM TRACE & RECOVERY EXPERT: I know how frustrating it is to lose your Crypto currency / BTC to a fake online investment platform. I was a victim, but thanks to God, I found Hackerscrib; his reviews were very encouraging and verified; Hackerscrib is a licensed crypto- currency expert who helps victims to recover their scammed funds. He recovered my wallet and all my Bitcoins amazingly in the space of 6 hours. He is Tested/Trusted and highly recommended to all scam victims. Mail-addr {Hackerscrib01972@gmail .com}”

Helpful Report

“Easy to speak with and the item was delivered quickly.”

Helpful Report

Thank you so much!

“Phone arrived quickly with everything described. Very happy with purchase and would recommend to others. S22ultra for under $1000. .. Mental”

Helpful Report

Thank you so much!

“Had phone a week and seems good for price paid.”

Helpful Report

Thank you so much!

“Phonebot's website is informative and easy to use. The phone I bought from them was exactly as described and was dispatched promptly with helpful information about its dispatch. I used Phonebot on the recommendation of another customer. They appear to care about their customers and seem to care about giving as much information about both the product and the warranty as possible.”

Helpful Report

Thank you so much!

“Great supplier, the item was delivered ahead of schedule and the ordering process was easy to complete.”

Helpful Report

Thank you so much!

“Great service phone in very good condition and arrived before expected Would be happy to purchase from Phonebot again”

Helpful Report

Thank you so much!

“Have purchased many phones for the business through PhoneBot, and will continue to do so. Very happy with quality and service. Great prices!”

Helpful Report

Thank you so much!

“The original phone I was sent the speaker wouldn't work had to have on loud speaker for people to hear me it was difficult to organise a replacement ended up having to go into the store costing me a day of work to get a replacement. The guy in store was fantastic”

Helpful Report

We understand how frustrating it can be when technical hiccups disrupt daily use. Your understanding and patience during the replacement process are truly appreciated. It's heartening to hear that our in-store team could assist you effectively, and we're glad you found their service fantastic. We strive to ensure that every interaction, whether through messages, calls, or in-store visits, reflects our commitment to attentive and timely assistance. We sincerely value your feedback and are thrilled to have been able to address your concerns. If there were any inconveniences during any part of your journey with us, we apologize and appreciate your understanding. If you find it in your heart to consider revising your review based on your comprehensive experience with us, it would truly make our day. Your positive feedback helps us fine-tune our efforts and serve you better in the future. Thank you once again for choosingus and sharing your valuable experience with us.

“I found the process simple and very reliable. I got what I paid for and that was such a good result I would thoroughly recommend.”

Helpful Report

Thank you so much!

Phonebot is rated 4.6 based on 3,579 reviews