Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service.”

Helpful Report

We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My purchase was quick easy and a great deal, thanks Phonebot”

Helpful Report

Thank you for choosing Phonebot and making your first purchase! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service!! Very happy with my purchase.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The item bought was as advertised and a good price. It also arrived on time.”

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“Happy with the product! Emails need to be better formatted, and confirmation of purchase email had me worried about it being a scam, but phone arrived! Perfect condition as described Very happy thank you”

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“Phone looks brand new, battery health 100%, dual USB charger, charging cable, cover and screen protector in the box as well. Took a little longer than expected to arrive but think that is Aust Post at the moment, along with Covid lockdowns. Will definitely purchase from again.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. We look forward to serve you in future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very quick turnaround. Product in perfect condition with a cover included. Daughter is very happy!”

Helpful Report

Thank you for making your purchase with Phonebot. We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service”

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“very friendly staff guided well”

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“Great no nonsense approach to warranties , just really good honest business practises.”

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“Easy to use. Phone arrived as described & on time”

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“Great service”

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“Good service”

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“I chose Phonebot because they have a shopfront (means they are real and can be contacted face to face if necessary) and because they appear to be encouraging repeat buyers (extending to family members) which means they are in it for the long haul. My purchase was an A grade Samsung Galaxy S10e smartphone but on arrival it appeared to the eye as new. I have now had a chance to fire it up and everything is working as it should. Delivery was timely and the addition of a cover and screen protector was a nice bonus. Time will tell but so far I am more than pleased with my purchase. The purchase was over the internet with all going well, so I have not had any need to communicate with the company.”

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“Than you for sending my parcel to PO Box, most companies don't do it. Phone is working great.”

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“Great price, fast delivery and product as described. Perfect transaction. Cheers.”

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“Very happy with the phone. Will use this company again”

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“Really happy to buy a refurbished item from a reliable dealer that includes warranty and save some money. The iPad is excellent as good as NEW.”

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“Phone received as described. Well packaged and excellent customer service as ordered the wrong colour in the first place and no hessle to change it over to the colour that I want. Fast delivery as well, received phone in 2 days after dispatch. Highly recommended!”

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“I’ll probably buy from here again.”

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Phonebot is rated 4.6 based on 3,579 reviews