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Phonebot Reviews

4.6 Rating 3,579 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Basically a brand new phone, saving a few hundred bucks, and reducing my environmental footprint by not purchasing brand new. Couldn't have asked for more.
Helpful Report
Thank you for choosing Phonebot! Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
The transaction was easy great communication will buy from again in future purchases
Helpful Report
Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Quick delivery, easy to use website and so far great refurbished phone.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Friendly stuff and service but took a bit long to get things organised.
Helpful Report
Thank you for choosing Phonebot! Researching your order, I see that it was dispatched in a timely manner but was delayed by Auspost to their lockdown's schedule and pick and drop offs. Unfortunately once the parcel is dispatch we directly have little control over making sure that is delivered on time. However, upon checking the details, the item was delivered to you on 9th of September. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
I purchased a 12.9 inches 3rd generation. I wonder why sometimes when I use an App, it respond slowly, even system halted?
Helpful Report
provided a really high quality product, great value for money in a timely fashion and shipped safely - would definitely recommend
Helpful Report
Thank you for choosing Phonebot! Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
My parcel arrived yesterday and one headphone is not working. Can someone please contact me 0431535825 ASAP in regards to this.
Helpful Report
Thank you for choosing Phonebot! Researching your order, I see that it was dispatched in a timely manner but was delayed by Auspost due to their lockdown's schedule and pick and drop offs. Unfortunately once the parcel is dispatched we directly have little control over making sure that is delivered on time. However, while placing the order, customers are given an option to opt for the express post. If that was availed, we would have happily express shipped it to you. The tracking states that you will be able to receive the item by 28th of September. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
What a quick and painless experience. We ordered a phone through Phonebot, we were informed of its status re. delivery from the very start, and it was delivered within days. As for the phone itself, my wife is very pleased!
Helpful Report
Thank you for choosing Phonebot! Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
I'm impressed! Easy ordering, fast shipping and exactly what I ordered. Cheaper than anywhere else by a long shot too.
Helpful Report
Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Excellent service and delivery. Phones look great.
Helpful Report
Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Very happy my phone, it came in good condition and I must say I wasn’t expecting it so soon. I would recommend your company to anyone who is buying a phone. Thank you so much. Kathleen.
Helpful Report
Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Excellent service.
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
I would give a ten star rating for David's assistance in ordering my new phone. Thank you again. Debra Order Number 68025
Helpful Report
Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Delivery time good .condition of both phones very good no scratches or marks.Both work OK so far.
Helpful Report
Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
I brought my wife a Samsung S21 Ultra from PhoneBot as a surprise. it arrived today and it looks great! I must say I'm jealous of it and hoping PhoneBot might give me a good deal on a S21 Ultra for me ;-)
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Excellent, great quality refurbished phone packaged professionally with charger and soft case. Will be back!
Helpful Report
Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very pleased with the product and communication.?
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great transaction and phone - thankyou
Helpful Report
Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Excellent product awesome quality, and fast shipping...
Helpful Report
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
It's not to bad
Helpful Report
Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Phonebot is rated 4.6 based on 3,579 reviews