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Phonebot Reviews

4.6 Rating 3,613 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Phone arrived in great condition
Helpful Report
Thank you for choosing phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Buying was hassle free. I changed my mind and bought a phone with a bigger screen, after paying for an A40. No fuss in exchanging the phone. The new phone has been working well so far. I expect to run smoothly for a few years.
Helpful Report
Product excellent quality
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very good product I loved it
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Bought an iPhone7 for my mum. Easy store pick up, good advice from staff. Phone is working perfectly. Great way to buy a phone when you're on a budget and don't need the latest model.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Good service, good quality phone. Quick to ship and update.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Prompt delivery
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Good quick service shipped to Central Australia. With confirmation phone call before shipping
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The Samsung watch was advertised as scratchless and like new.....it wasn't. It had several scratches and the battery was faulty and would not hold a charge. On the plus side, the store manager was quite good about it and I now have a refund ( returned it over a week ago ).
Helpful Report
Dear Keith Sutton, I apologize for the hassle and for not meeting your expectation. We are glad that eventually, you got what you were looking for in order to get satisfied. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great phones, great service, great value!!
Helpful Report
Thank you for choosing Phonebot! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Highly recommend. Good quality phones. Quick delivery.
Helpful Report
Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Just like a new phone - very happy with product, ordering process, service and delivery.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Good communication throughout and reliable service.
Helpful Report
Happy with the service and delivery. My new phone was exactly what I expected and matched the description.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
This purchase was the 3rd from phone bot and I have been very pleased with each phone. Thanks guys 👍🏻
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
I am extremely happy with my used S10. Thanks.
Helpful Report
Thank you for choosing Phonebot! We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Great value and service. Phone in perfect as new condition
Helpful Report
Thank You for choosing Phonebot for your recent order! I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Excellent service no delays
Helpful Report
Thank you for choosing Phonebot! We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
My purchase was to be picked up. No contact was made to me after four days of payment Please make contact so we know how the order is progressing.
Helpful Report
Thank you for choosing Phonebot for your recent order. We are sorry so sorry for the hardship of waiting, there is a high possibility that email may have gone to the junk or the spam folder. But we will further check our servers. Thank you for notifying us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The phone was described as Grade A and that's what I got. The package includes ear phones, charger and a protector case. Minor problem with the tempered glass protector and how it sat on the phone, but customer service says it will send me another one within a week... First buy, and not my last. Thanks Phonebot.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Phonebot is rated 4.6 based on 3,613 reviews