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Phonebot Reviews

4.6 Rating 3,579 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Super easy transaction with very clear instruction once you receive your SIM card. Within an hour of receiving my new sim, it was activated and ready for use. I haven’t had any need to contact Phonebot for further support at this stage but hopefully my initial experience is a sign of how Phonebot do all of their business. There deals are also extremely competitive and not being on a fixed plan means I am not stuck with Phonebot if ever I am less than happy. I would highly recommend as a new customer.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Nice phone. I was hesitant to buy a refurbished phone, but it really was 'like new' when received - not a scratch or mark to indicate it was ever used previously, and 100% battery health. Appreciated the extras too - really useful :)
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great quality merchandise, very user-friendly website and great after-sales service, highly recommend.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Hi All, I did receive the mobile in a fast way and outside was impeccable. However, charging cable is really poor which is not charging my phone and I had to buy a cable so I could use it. Also, battery is not lasting longer, my phone was fully charged and I had a video call for 15 minutes that took 10% of my battery.
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I enjoy the new phone but because of my advanced age it takes me longer to find every thig. Thank you your quick service. Maria.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Was what I was looking for....at a GREAT PRICE, will definitely be shopping here again⭐⭐⭐⭐⭐✅✅✅✅✅ Fast shipping aswell from Victoria to Sydney NSW
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
So good that Phonebot is working at zero carbon emissions, and the phone is in great condition and was at a great price! Thank you!
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Goodoooooo
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great service
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Excellent in all aspects.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Phone came as described and in good time. It would have been good to have a sim removal tool
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My Samsung Gs10e in flamingo pink looks immaculate, pristine but I haven't used it yet. I asked a lot of questions prior to and just after purchase to clarify the description ratings of refurb phones and staff fairly quickly and faithfully responded although some gave more informed answers than others! There are a number of methods available to contact Phonebot. I paid more for the phone I wanted from Phonebot because I didn't find any worrying feedback about the company. I feel assured that customer support is available should I require it for any reason.
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I have now purchased 2 phones from PhoneBot and both times it has been an amazing experience, phones are great quality and their service is excellent
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
We bought two phones and some other stuff, all arrived promptly and in excellent condition, as advertised, very happy with our purchases
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Earbud came in partial packaging !!!!!
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I, as a recent punter, can tell his phone shop stand out literally from the crowds with just find my ideal model throughout their come-in-handy website, not to mention the quality of their refurbished phones are top notch. Definitely recommend!
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Easy to purchase and phone in great condition
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Service is excellent
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Have purchased 2 phones. No dramas with them and efficient service.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Prompt delivery, professionally packed and secure for posting. Great refurbished iPad Pro 12.9 excellent price.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Phonebot is rated 4.6 based on 3,579 reviews