Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very helpful & great price.”

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“iphone 8 arrived in As New Condition as described. I have had the phone for 3 months now, and it has and continues to work perfectly.”

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“happy with the service”

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“Good service, quick delivery”

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“Device was in great condition, arrived promptly. Was really happy with the service and the savings made by buying a second hand phone.”

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“Very good and happy with the speed in which things happen”

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“good product”

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“Great service”

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“Absolute horrible customer service and delivery timeframes. Will not be ordering from this shop again.”

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“Phonebot ought to be congratulated for turning my one star purchase experience to 5. After my initial bad review, Shazz got into contact with me and promised to fix the problem and replace the battery for me. He also promised to pay for the return postage. I sent them the receipt and they promptly refunded me the postage. The phone was fixed in a timely manner and returned to me within 2 weeks. Even though I was promised a turn around time of one week, the delay was out of their control as Australia Post was the one to blame. I wasted 2 days waiting at home for the delivery but I am just glad the phone arrived and in a condition that I’m much happier with.”

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“Phone arrived on time. It is a refurbished phone in very good condition.”

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“Easy process. Fast delivery and great final product.”

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“Great communication and very quick delivery of phone.”

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“Good & friendly service”

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“I got my purchase from Phonebot on time. Great service and good product at reliable price.”

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“All good quick response”

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“Phone looked brand new. Love it! Super fast delivery too. Only thing, wasn't expecting to have to send the screen shot of my proof of transaction.”

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“Seriously considering asking for a refund already and I haven't even received the product yet (which I'm afraid of poor quality it is despite the price I paid), no tracking number, still hasn't arrived yet AND now the constant pestering of reviews, well here's your review, the experience has been awful thus far.”

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“Good service”

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“Terrific - product was as described and delivery was super quick - 3rd phone I've bought for family with Phonebot and have always been impressed”

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Phonebot is rated 4.6 based on 3,579 reviews