Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have gotten 2 phones in the past from phone bot, came in excellent condition with no marks or scratches and with all accessories included in box. Definatly recommend them.”

Helpful Report

“Didn't receive an invoice had to ring and ask for one”

Helpful Report

“iPhone XR arrived quickly in great condition as described. Great value. Thanks.”

Helpful Report

“Phone arrived on time and in good condition. Good communication.”

Helpful Report

“Fantastic fast delivery and the phone has met all expectations”

Helpful Report

“Great product.”

Helpful Report

“Samsung Galaxy Watch 3, 45mm Cellular. Gotta say for a refurbished device this is in mint condition and as described in the site. I have only turned it on and charged it waiting for my Note 20 Ultra to turn up to full set it up. I am really pleased with the level of service and the delivery time. This is the third item I have purchased from these guys now and will buy more in the future. Great service great company.”

Helpful Report

“Gentleman served me was fantastic. Let me test the product and gave great tips and assurance. Also offered to replace battery free of charge to a new one within the first 6 months. Couldn't ask for me”

Helpful Report

“I've had no problems.”

Helpful Report

“Am yet to try out the purchase but the postage and first impressions are excellent”

Helpful Report

“My purchase took longer than I was led to believe, I was told the 5/5/21 and received it on the 12/5/21 The communication could be improved.”

Helpful Report

“Apart from a shipping delay, all received and everything in order at a great price.”

Helpful Report

“Great service and a great product as advertised.”

Helpful Report

“excellent iphone very happy and fast delivery”

Helpful Report

“Phone is great. Delivery time needs work.”

Helpful Report

“Fast service. Item appears to be in near new condition. Happy”

Helpful Report

“Very helpful service attendant within Reservoir store.”

Helpful Report

“good service thanks”

Helpful Report

“I bought a grade A phone from phonebot, directly from the shop and I must say that I am very satisfied with its condition and performance. Staff was also very helpful in store and the customer support team reply to your messages as soon as possible.”

Helpful Report

“Very attentive with great customer support. These guys even called me to make sure I was happy when Auspost took their time to deliver (no fault of Phonebot) Shipped my product quickly.”

Helpful Report

Phonebot is rated 4.6 based on 3,579 reviews