Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, item was ordered on Saturday and posted Monday. Item is as described on the website .thanks again for the great service”

Helpful Report

Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“on time well done. Ipad is like new”

Helpful Report

Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Phone arrived within the lime frame stated and the phone was as expected”

Helpful Report

Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Easy to use, phone works perfectly and was in condition specified (as new)”

Helpful Report

Thank you for choosing phonebot! We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Bought iPhone X in Like New condition. Quick delivery, exactly as described. Two months on and no problems yet!”

Helpful Report

It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Very good quality phone took a little longer than told but that is ok”

Helpful Report

Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Good service”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Got it on time excellent phone thanks”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Excellent product; good price; fast delivery”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Excellent service, very prompt”

Helpful Report

“High quality, happy with 'good as new' purchase”

Helpful Report

“No complaints! Refurbished phone as described, in superb as-new condition with excellent battery life. Great price, arrived quicker than initially quoted. Will definitely use again for wife's phone in a few months!”

Helpful Report

We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Delivered on time, great phone, internet is faster than before, now using mobile hotspot on the new 5g network. Well worth the money.”

Helpful Report

Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Fast delivery and item as described. Haven't had to use their customer service so that's a positive as well 👍”

Helpful Report

“Phone did not come with a cable to transfer info from old phone to pixel 5.”

Helpful Report

Thank you for being our valued customer. We are sorry for any confusions, but it was never promised from us that we'll be sending the cable or any peripherals along with your phone to transfer the data from your old device to the new one. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Still waiting for its arrival - tracking on Aust Post says it was sent to an incorrect sorting facility”

Helpful Report

Thank you for choosing Phonebot! Researching your order, I see that it was dispatched in a timely manner but was not showing the real time info when you tried to track it, since it was not scanned at the Postal facility. It has been scanned at the facility and showing the estimated delivery time as well. You may reach out to us on support@phonebot.com.au, if you have any other queries. Best Regards, Team PB.

“Quick turn around even in lockdown times. Great product. Works as if it were brand new”

Helpful Report

We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Received product as described thanks!”

Helpful Report

Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I recently purchased an Apple iPhone XS (64GB) [Grade A]. The price was the lowest I could find and Phonebot had a wider range and availability than the competition. Item arrived in only a few days and the condition is better than I'd expected. The free case and screen protector were already installed.”

Helpful Report

“Great service and phone was everything we were expecting”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

Phonebot is rated 4.6 based on 3,579 reviews