Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,615 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been very happy with the i-phone I bought from Phonebot”

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“Phone was as new. Very quick delivery and well priced. Definitely recommend.”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“So far, phone has arrived in perfect condition. Have have had poor experiences with other platforms so, very welcome delivery.”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic phones, A1 customer service and lightning fast delivery!!! Every purchase is a,delightful experience! Add to that, beautifully packaged and presented products... THANK YOU!!! Therese”

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“Eaay process, good price, good product”

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“Always sends a great product. iPad this time. Good condition. Looks good as new. Postage time is excellent. Arrived earlier than expected.”

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“My wife is very happy with her Iphone 8 plus mobile phone from you. The phone case and the screen exactly matches the like new condition. The battery health is 93% which is very good. We have no hesitation in recommending anyone wishing to purchase a refurbished mobile phone to deal with Phonebot. The 12 month warranty offered on our purchase gives extra confidence on the quality of the mobile phone. Cheers David & Rowena.”

Helpful Report

We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au For future promotions please keep an eye on our website. www.phonebot.com.au Best Regards, Team Phonebot.

“Friendly customer service, very helpful!”

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“Terrific phone at a great price. Fast shipping as well. Can't fault them. Thanks”

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We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For future promotions keep an eye on our website. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot.

“Phone arrived in perfect condition packaged with a new phone case and screen cover (plus earphones and charger). At first appearance, phone is just as good as brand new. Happy customer! Thank you!”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB!

“This phone came with Reinforced screen and gel cover. My son is delighted.”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Great service and extras I didn’t even ask for. Highly recommend”

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Thank you for choosing Phonebot! Your support means the world to us! Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“great prices with great prompt service and delivery”

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Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Very good.”

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Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Phone was exactly as described, carefully wrapped & boxed & came with a bonus cover & shield. Highly recommend Phonebot to everyone. Thank you, we will be back! ☺️”

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Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Really quick delivery. I purchased a phone, a case and screen protector. Phonebot put the screen on and placed it in the case ready for use. A much better job at putting screen protector on than I could have done. Great service.”

Helpful Report

Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Always helpful, polite & friendly”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Ordered a ‘as new’ iPhone XR from Phonebot and all has been delivered as advertised, complete with a free wireless charger and phone case. Indeed, it certainly does look like new - not a scratch or mark on the screen or casing. I’ve only had the phone three days but it appears to be working perfectly, based on everything that I’ve opened and operated to date. Very happy with Phonebot and the iPhone XR.”

Helpful Report

Thank you for choosing Phonebot. We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I am very happy with my iPhone purchase from Phonebot. They are very responsive, courteous and a delight to deal with. I highly recommend them.”

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Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Please change my faulty phone. Its not turning on.. not charging. I need a phone as im.turning over my workphone. Please help me Asap. Call me and send a replacement . My number 0401186528.”

Helpful Report

Mr Joseph Shierel Benosa has got an Apple iPhone SE 2020 (128GB) [Like New] from us and after more than 3 weeks of delivery he is claiming that his phone was received faulty. He claims that he could nout charge the phone at all from the day one and wants us to send him out a replacement prior to the return of the core phone, which is not an acceptable request!! Since, we are a customer centric business, therefore, we asked him to return the phone and get it fixed because as per his claim it was un usable but he never returned the phone and upon calling him he says the phone is working now and he will return it if he finds a problem with it. Now the ball is in your court, please decide that do we deserve this one star?

Phonebot is rated 4.6 based on 3,615 reviews