Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,626 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good. A little communication difficulties but nothing too bad. Only fault with the phone was the usb cable it came with didn't insert securely. Was scared it may be the actual port on the phone as it couldn't hold a secure data connection and charging would be interupted when you picked up the phone but buying a new usb-c cable fixed it.”

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“Still no shipment”

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Thank you for choosing Phonebot! We sincerely apologize for the delays on the shipping, We dispatched the order from our end on the 12th of April after receiving it on the 11th. The parcel was picked up for delivery on Tuesday 14th when services resumed after the Easter, and has been scanned at your nearest Auspost store it should be delivered in the following days. Again we apologize for these extensive delays and will be following up with Auspost on this since they are facing huge disruptions due to the COVID-19. We certainly appreciate your patience with us on the matter. Kind regards, PB!

“Great seller, great price! The product was in great condition just as described!”

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Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“all went well / very happy”

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“Great communication, super fast delivery, I’m extremely happy with my purchase. Highly recommended. 😀”

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“Perfect device and hassle free”

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“Phone was received within days. Excellent product.”

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“After receving good response and customer service.”

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Hi Nabil, Thank you for choosing Phonebot for your recent ! We sincerely apologize for the delays on the shipping, We dispatched the order from our end on the 11th of April after receiving it on the 9th, since starting from Friday 10th April it was a public holiday and shipping services stopped. The parcel was picked up for delivery on Tuesday 14th when services resumed, and has been scanned at your nearest Auspost store it should be delivered in the following days. Again we apologize for these extensive delays and we are working to to get all our posts sorted out with Auspost We certainly appreciate your patience with us on the matter and will like to request you not to rate us poor on some uncontrollable factors. We know you are excited to receive you order and we hope you will get it soon. Feel free to reach us on support@phonebot.com.au. Regards, PB!

“Website easy to use and delivery was quick”

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“Easy to use web site, great prizes.”

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“Bought a grade phone in very good condition, disapointed the battery health only shows it will recharge to 85% though.”

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“Great service, quick order dispatch and really happy with my phone. Definitely recommend.”

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“so glad i found you guys on facebook i went to the web site it was so easy to use and lots of safe payment options fast secure delivery and a free screen protector and case refurbished A grade looks and works like a brand new phone will definatly be back our 3 are perfect the rest of the family in need now thanks so much for the perfect service and perfect quality”

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“Excellent service. I bought Samsung galaxy Note 10 plus in very good condition and reasonable price. Happy with the purchase.”

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“Quick easy in and out, phone is brilliant”

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“Amazing products awesome customer service”

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“Very good, no cosmetics wear, works fine”

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“Got a phone from Phonebot last week! Working great and came promptly after ordering :)”

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“Excellent condition better than expected.”

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“Really great reconditioned phone- just a few cosmetic scratches but overall really happy with the iPhone, comes with charger and charge cord, tempered glass front and silicon case, which was an unexpected surprise! Really quick on service and delivery!Thanks Phonebot, we will be back to purchase again!”

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Phonebot is rated 4.6 based on 3,626 reviews