Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the best site for phones . informative . aussie company. large company . have a better choice. the extras + warranty are the best in australia. product was as described. fast delivery . would give 6 stars. i researched for 4 hrs on line . phonebot kills others.”

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“Best place to buy a mobile phones, excellent customer service”

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“So far am very pleased with my purchase. Thanks”

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“Got lots of free stuff to the phone, even a screen protector was on it already.”

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“Really good phone just took a lot longer than I was told. Other than that great product thank you”

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“Received my 'open box' mobile phone. Arrived a few days later than expected, but this was communicated well via email. Phone is in perfect condition, the box only had a squished corner otherwise all was perfect.”

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“Good shop services but talking over the phone was poor until I spoke to the manager and then got results.”

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“A good reputable company to make phone related purchases from. Thanks Phonebot.”

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“I was pleased with the speed of delivery. The product(Nokia 1.3) is as described and works fine.”

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“It’s ok not really great”

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Good Day mate! Looks like you have been sold a good phone with all good concerns. In case you did not like the phone then it could have got refunded or swapped up with anything other but you never reached us so far. Before rating us this bad, your one email to us would have done the job for all of your queries. Feel free to reach us at : support@phonebot.com.au

“Product as described delivered on time.”

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“I was seriously impressed with my purchase, an apple watch. Excellent service and quick delivery.”

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“good service”

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“Just activated the A51 and all is great.”

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“The product for an A-grade looks just like a new phone, very happy with it. It also came with a free case and protective screen. It was a quick and organised service, no problems at all - thank you!”

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“Good service. Speedy delivery.”

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“My first experience to buy a refurbished phone is wonderful. All thanks to this store! I ordered mine during holiday season so I expected for this delivery to be delayed. They sent me a mesaage to notify me that it might delay the shipment which, that alone is good enough for me. I received it after 5 business days (not bad at all). I bought the one that is "Like New" and yes, it was spotless/scratchless and looks very much like new when I received it. It's amazing and I am enjoying using it. So far, i don't see any problems at all. Thank you, Phonebot.”

Phonebot 5 star review on 13th January 2021

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“The guy at the store was really helpful and the iPhone X was flawless at a great price. Really like the bonus pack that includes screen protector, cover and charger”