Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great price, amazing quality of product and accessories. Timely delivery. Would 100% recommend to a friend.”

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“I can’t review when I haven’t received the product!!!!!!!”

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“Great phone! Everythings working just like new. They arent kidding when they say its in like new condition. No signs of previous wear and tear. Its just perfect. Thanks.”

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“The service was great and quick. Top notch.”

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“Quick delivery. but the product was a little dirty.”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. We missed to get one more star, if we would have known the issue in the first place, we would have gone an extra mile for you and would have loved to satisfy you fully. We really hope that you are happy with your product. In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The carrier (Toll) lost my goods for 3 weeks but I was very impressed with Phonebots actions in chasing up my delivery and keeping me informed. Well done Phonebot.”

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“Excellent condition, great service, quick delivery.”

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“easy and fast delivery! Even got a case and screen protector with it”

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“Great Communication, Fast Delivery and Top Product”

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“Great easy phone to use, with good apps and battery lasts pretty well.”

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“Quick delivery”

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“Please stop emailing me”

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“Excellent communication”

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“Good customer service too”

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“Phone exactly as described. Really quick dispatch”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. We missed to get one more star, but we trust customers like you will be coming again and will give 5 shining stars. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent service and phone”

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“Again thakyou for the phone excellent”

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“this was the second time i have purchased a phone from phonebot and they did not disappoint! it works perfectly, looks great and has a really good battery life! it came with 2 chargers instead of the one i thought i would get. and it shipped really fast!”

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“Good phone but poor packing in the box.”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. We really value your feedback and will surely improve this with your up coming purchases. However, it was mentioned on our website, that the phone would come in a generic box. Please accept our sincere apologies and we hope that we were able to gain your trust back by providing you a fully functioning phone. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Does what it says on the tin.”

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Phonebot is rated 4.6 based on 3,579 reviews