Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,619 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased ‘Like New’ and product was as described - like new, not in original packaging. Ordered on Thursday night, received Monday morning. Happy with service and product.”

Helpful Report

Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "

“iPad 4 mini as described.”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Bought the Samsung Galaxy Watch, delivery was delayed but I guess that's out of Phonebots control. Watch is in great condition and works very well but, it's an overseas model which I didn't realise when I purchased, now I'm having a nightmare time getting connection to my phone network as the watch seems to only recognise the telstra network.....and I ain't with telstra.”

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“Very helpful. Will be back to get my next phone”

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“Sent me the wrong charger with the phone”

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“It's the exceptional customer care that has kept me a repeat customer at Phonebot. Warranty and aftercare service, and very reasonable prices, take the stress out of buying a used device. Phonebot is gold.”

Helpful Report

Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent phone, price and service. Thanks.”

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“I got the iPhone XS Gold 64G A Grade , it is amazing definitely recommend came with cheragerS! Case and looks brand new very very happy.”

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“Ordered a phone cover. Notified not in stock. No response to first reply of no stock. Quick refund given after 2nd contact. Happy with outcome.”

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“Better quality than expected!”

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“The phone I purchased was in the 'garage sale' section with apparently 'screen burn'. Well I more or less got a new phone for half price as the thing works like new and I can barley see the 'screen burn'. Thank you Phonebot for great service. More companies like yours need to exist that sell refurbished stuff and reduce waste.”

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“Service is really and products in very good condition.”

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“My arrived in a timely manne, have not used the as of yet.”

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“Very helpful with a fast turnaround on repairs.”

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“Great customer service, fast postage, quality product. Thanks!”

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“Spot on item description and Speedy delivery. Highly recommended”

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“I have purchased two reconditioned phones from you and had one repair over the last couple of years and I have been very satisfied with your friendly help.”

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“Quick delivery, easy transaction”

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“Phonebot went above and beyond to get my sons first phone to us in time for his birthday. Really happy with the quality of it as well, I highly recommend them.”

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“Fantastic phone and excellent service!”

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Phonebot is rated 4.6 based on 3,619 reviews