Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All aspects of my purchase, from order placement to delivery, met my expectations, so would not hesitate to use Phonebot again”

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“Phone just arrived , many thanks for your service ,”

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“Seemless to order and delivery was as informed. The like new iPhone 13 pro max was in excellent condition, as mentioned on the Phonebot website.”

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Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Great to deal with! Customer service exceeded my expectation Fast Delivery and ideal for those wanting to save money Phone received as described and looking to do more business! Thanks”

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“Simply professional. Delivered the ordered iPhone in genuinely "as new" condition as promised. Ahead pf schedule and with added value of including the charger and silicon iPhone protection cover. Saved us the hassle to chase/order the charger separately. The model supplied was A2275 that works on Aussie bandwidth and the battery capacity was 92%. Can`t really ask for anything more, except to say "keep up the good work" and we will come back with our next electronic purchase. Frank (Sydney)”

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“I purchased an Ipad Pro 3rd generation, it arrived very quickly and looks like new. It is working well and I am very happy with my purchase.”

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“Still have not received my phone, \\!”

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“I just upgrade to aiPhone 13 Pro max from a 12 pro max. I can not be happier with my purchase. It was described as grade A and when delivered I was not disappointed. I have had no issues and would recommend updating your phone through Phonebot”

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“Phonebot were an amazing company to purchase from. Helpful with all my questions and easily resolving a small problem I had.”

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“I am very happy”

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“Great quality phone and prompt reliable service. Phone arrived in no time at all!”

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“Dear Sir, I received my iPhone 7 on the sixth day and it was delivered at 1.30pm and when I opened the box I was so delighted that it was just like new and thank you for your wonderful service I can really recommend your service to anyone that asks Thanking You, Rose O'Connell.”

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“Excellent product”

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Dear Angela, we are really sorry to get in about the hassle that you have faced by ordering a wrong cover. Please a have look at your order invoice again, You will be able to see that you ordered a "Samsung Galaxy S21 FE Smart Clear View Cover" which will obviously not fit on a normal S21. We are a customer centric business and we always make sure that our customers are getting the best experience from our service. We will be happy to offer you a discount for the next purchase of the correct cover. We request you to please be a bit kind and remove this review or modify it and reach out to us by sending us an e-mail on support@phonebot.com.au to get more info for the next order. Thanks Team Phonebot

“Phone was packaged well and arrived with some extras, which was a nice surprise. Phone looks great even though it's Grade B and works as expected. Not sure what made it Grade B, but I'm happy. Good price as well.”

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“Great phone exactly as described, fantastic customer service and fast, smooth transaction”

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“Battery connection to phone is very wobbly feels like it is about to break. Other than that am happy with the phone. Is it possible to send a replacement charger”

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We sincerely apologize for the delay in addressing your concern, and we appreciate your patience. We are taking immediate steps to send you a replacement charging cable. Rest assured, we understand the importance of a reliable charging connection, and we want to ensure your satisfaction with our product. Your new cable will be dispatched in the next day or two, and it will be sent to the address provided at the time of your order. We genuinely value your feedback, and we are committed to making things right for you. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our top priority, and we appreciate the opportunity to resolve this matter for you. Thank you for choosing Phonebot, and we look forward to ensuring your experience meets and exceeds your expectations. In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“01234567890”

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“Love Phonebot, super reliable and quick, great products.”

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“Good quality phones and quick delivery. Poor communication.”

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“I've bought a Samsung Galaxy S8 Ultra Tablet from Phonebot. The item is exactly like how it was described on the Phonebot website: "Like New". Yes, it really looks Like New, and it works excellently. I highly recommend Phonebot to everyone.”

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Phonebot is rated 4.6 based on 3,579 reviews