Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing phone. Great condition and works well with no cosmetic damage for an A grade phone”

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“I am very happy with Phonebot as a first time user I recommend them.”

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“A little delayed, But arrived and in the condition they said, So was happy”

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“Real good service”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My daughter is very happy with her new phone!”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I lost my old iphone and needed a new one. After researching online I decided on a iphone SE 2020 model and found Phonebot prices were competitive. Being able to pick the phone up myself on the same day from the Reservoir store was an added advantage. The transaction was quickly and efficiently performed (and COVID safely). I very much appreciate the way this company operates.”

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It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“I have purchased more than 5 handsets from Phonebot. They are quite competitively priced and provide great service. Will go there again for future purchases.”

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Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Professional, knowledgeable and super keen to solve any problem you may have”

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We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Awesome product, Awesome service”

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Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I bought a few refurbished phones from Phonebot before. Got another one recently. Never been disappointed. It's been always easy dealing with the friendly support team. If you are reading this review... don't hesitate, just give them a try and I'm sure you won't regret. Thanks Phonebot!”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“👍🏼👍🏼👍🏼”

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Thank you for your lovely emojis. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great product at a great price. Timely delivery.”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, and we always try our level best to deliver all the order in a timely manner by specifically choosing the shipping medium based on the customer's location. We look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“great service patient staff Sid was excellent”

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We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Customer Service Manager, SID

“Customer service team were very helpful, and also very friendly. highly recomend this company to anyone looking to purchase a grade b phone, my daughter was over the moon with her new phone.. cheers..”

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“Purchased my phone and it was delivered within 2 days of ordering. The condition was excellent (I purchased A Grade). All working fine so far. And all at a great price.”

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Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot Thanks again for the review and for being such a great customer. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Buy secondhand is always fraught with challenges, however, Phonebot made this easy, trouble free and a pleasure. Not only did i get a quality device, but the provide extras like a cover and screen protector which i had already expected to pay extra for as part of the price. The staff were helpful and friendly and I will definitely be buying from them again.”

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“Great product, great price, speedy delivery!”

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“Bought an xr as new condition. Came looking brand new and delivery was fast included a screen protector and case (very good). You can trust these guys, I will definetely buy from them again.”

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“The phone is amazing! I bought it under ‘ as new’ category and its totally perfect.. worth the price”

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“Great service”

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Phonebot is rated 4.6 based on 3,579 reviews