Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,651 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“The service was very unprofessional.”

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“Excellent, prompt service.”

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“Very happy with my purchase and the service I received in store. Did not have item delivered so further questions not relevant to me.”

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“Professionals service”

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“PhoneSeems ok but would of liked a tracking number”

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“Great service and product spot on. Delivery fast as promised could not be happier”

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“Bought an S10+ refurbished, came in near perfect condition. Only 4 stars because it was supposed to come with a back led case and it didn't.”

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Hello Dylan, Kindly accept our apologies for the unpleasant experience. Your feedback is appreciated and we will like to tell you that unfortunately we oversold the deal posted on ozb and while luckily we had the phones in stock, we ran out of cases.We have organised cases and yours will be dispatched in next 24 hours. Feel free to reach us back in on support@phonebot.com.au in case of any query Thanks an regards, Team PB!

“Sold me Samsung s10+ 513gb, went home and when inspected it was 128gb. I did get some money refund but i suggest, check your phones properly before sale.”

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Hello Tom, Thank you for your feedback and please accept our apologies for the unpleasant experience. We will like to request you to have a look at the box of your Samsung Galaxy S10 Plus where its printed as 512 GB device as we were also under the same impression because rest of the functionality tests were already conducted on the phone after we received the stock from our vendor therefore we rectified the price right after you updated about it's downgrading in terms of the memory capacity. For your references we have sent you the updated invoice on the email address on file. Feel free to reach us back on support@phonebot.com.au in case of any query. Thanks and regards, Team PB!

“Item received as described”

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“Unfortunately, they used toll? Toll delivery guy didn't deliver the package and lied. The package was damaged. It took 7 days and I still didn't receive my phone where the consignee was 20 km away.”

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“Great service and great product”

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“Phone arrived in a better condition than I thought for the price. They were super fast too!!”

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“Great delivery time, great phone, great service and I highly recommend: )”

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“Great service. Samsung S9 Plus is in excellent condition.”

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“Phone is brand new and cheap. Was shipped up in a couple of days... all round good job. Nothing to complain about”

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“Great service”

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“Easy to use website to purchase. Great information about refurbished phones. Quick response and delivery”

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“Overall very professional. Great product and customer service.”

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“Got great deal on iphone xr”

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(Reservoir) -

“Great service from Phonebot, received the phone in time and in excellent condition.”

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Phonebot is rated 4.6 based on 3,651 reviews