Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Purchased an Iphone x, came early, no scratches, 100% battery health.”

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“Good service and very happy with my purchase. Phone was in better condition then i expected.”

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“Easy process, fast delivery, will definitely be using again :)”

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“It looks ok outside. Used a few days no problem. Not sure it will last for how long.”

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“Well priced devices, great customer service & they were prompt with delivery”

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“Great Phone Great Service.”

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“I bought my recent phone from phonebot. Service, price and post speed was marvelous. Also got cashback at shopback. Loved the customer service as well as amazing price. Also my phone comes with 24 months warranty. Love the way they are local based in australia. Thank you phonebot .”

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“great communication and fast service”

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“I gave you 5 out of 5. If you wanted to make an awesome service better the only improvement would be to upgrade apps before selling. But an excellent phone delivered on time in a secure box and in pristine condition.”

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“Amazing customer support”

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“Phone was in amazing condition! Fast delivery! Very pleased.”

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“I bought my phone in june and was very pleased with service delivery and condition of phone is excellent and very good value. I was asked for this review as soon as I bought it but waited to give an honest review”

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“Communication was good however oversight with ordering - there was a delay however communicated it well.”

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“Order is quickly processed. Good price as well. Bought Boost $300 starter prepaid for $260.”

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“Phone arrived as described, battery was 100% health, phone is in good working condition, very little evidence of previous use.”

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“Phone arrived quickly and in great condition. Happy”

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“Product good , final sales person was helpful but payment process was dreadful.Declined by AMEX, same with Visa. Eventually accepted by Visa.after I offered to do bank transfer .All this took approx 1 hour but left me unsure if Visa "s transaction had been processed . Next day I found Visa transaction had definitely gone through. Some excuse was eventually given that your financial advisors insisted on bank transfers in case buyer cancelled order & kept the phone. Why wasn't this explained at outset.Think how your customers feel when they arre stuffed around like I was .”

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“Great, fast service.”

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“very good service thank you phonebot customer service”

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“Quick delivery.. packed well.. very happy with quality of mobile and price.”

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Phonebot is rated 4.6 based on 3,580 reviews