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Phonebot Reviews

4.6 Rating 3,579 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
I am extremely happy with my used S10. Thanks.
Helpful Report
Thank you for choosing Phonebot! We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Great value and service. Phone in perfect as new condition
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Thank You for choosing Phonebot for your recent order! I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
Excellent service no delays
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Thank you for choosing Phonebot! We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
My purchase was to be picked up. No contact was made to me after four days of payment Please make contact so we know how the order is progressing.
Helpful Report
Thank you for choosing Phonebot for your recent order. We are sorry so sorry for the hardship of waiting, there is a high possibility that email may have gone to the junk or the spam folder. But we will further check our servers. Thank you for notifying us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The phone was described as Grade A and that's what I got. The package includes ear phones, charger and a protector case. Minor problem with the tempered glass protector and how it sat on the phone, but customer service says it will send me another one within a week... First buy, and not my last. Thanks Phonebot.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Scamming hoes
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Excellent service, very competitive price !
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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Delivery time was somewhat delayed, phone look great like new, so far so good.
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Very fast and reliable service, the phone i received is perfect 👌 thanks
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Well done. What I wanted has been provided by Phonebot.
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We bought and iphone a few months ago and have been happy with it that we bought another. Very happy with this purchase too.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Purchased this oneplus 7t pro mclaren edition and have been using it for 2 weeks now, amazing phone, amazing service was grade but feels like I bought it brand new
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Always a bit dubious ordering a refurbed phone but needn't have worried. The iPhone received was an "As New" order and that's exactly what it was !! Looks like it had never been used. Very pleased, especially with the 'freebies' as well. Many Thanks
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Ordered A grade and it looks brand new
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
The phone was in excellent condition. The delivery time was prompt. Great company to do business with. Thank you.
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
good price and service, arrived ahead of time. although I didn't get the cover I wanted with the phone I purchased. Its ok but when I tried to sort it out with support I had bizarre answers - maybe an AI
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received quickly and in good condition
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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great service Great price. My phone was rated B don't know why I couldn't find a thing wrong with it. HIGHLY recomend Phonebot to all I know Thankyou
Helpful Report
Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Phone was the condition that I was told it would be
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Service a little slow due to current Covid problems but no complaints.
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Phonebot is rated 4.6 based on 3,579 reviews