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Phonebot Reviews

4.6 Rating 3,578 Reviews
A
Happiness Grade
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir

A

Customer Service - Good

94.21%
Industry Average
Good service. great Samsung phone delivered on time.
posted 1 week ago - Dan B
Wonderful customer service can't fault the quality and speed of the service I received. The iphone is fantastic. They offered ongoing support and repairs if needed. Would highly reccommend Phonebot.
posted 1 week ago - Sarah W
The service was prompt and I received a call to discuss a change of colour for the tablet I had ordered. My main concern is that the device arrived with no paperwork at all. No copy of the paid invoice and 12 month guarentee, but more importantly no instructions, not even a "quick start guide". The device is working well now that a tech friend has set it up for me.
posted 1 week ago - Sue T
Phonebot gave wonderfully prompt service and even included a phone protector at no cost! The iPhone I bought is superb, a new phone in every respect.
posted 2 weeks ago - Marius V
Great service, ordered late on a Friday afternoon, arrived in Sydney Wednesday. S22 phone is 'like new' as described.
posted 2 weeks ago - MARK D
Excellent online service and fast. Happy to use this company in future purchases.
posted 3 weeks ago - Michael L
Prompt and excellent service. Supplied product and its condition were eactly as described.
posted 3 weeks ago - Max E
Super happy with service,delivery and of course phone 😊 Purchased Samsung S24 Ultra (as new) and have not been disappointed. Highly recommend company & will definitely purchased from again in future.
posted 3 weeks ago - Anonymous
Cheap and easy service to use.
posted 3 weeks ago - Will C
Great service, happy with my purchase, will buy from again in the future.
posted 3 weeks ago - Karen R