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Phonebot Reviews

4.6 Rating 3,684 Reviews
A
Happiness Grade
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir

A

Customer Service - Good

95.70%
Industry Average
Phone is great. Service was easy to use, turned up well packaged and on time.
posted 1 week ago - Kelly L
Really you don't have to change at all your customer service is excellent you keep people up to date with there products and postage and have great communication so stay as you are because I think you are the best I have dealt with Regards Joanne Zander
posted 1 week ago - Joanne Z
phone was received much quicker than expected and looks and works well. Thank you for your service.
posted 2 weeks ago - Jeff S
2nd iPhone purchase, quality as described, quick postage, good service. Saved $300ish buying like-new.
posted 3 weeks ago - Steven N
Great and easy service, phone works well and is indistinguishable from new.
posted 3 weeks ago - Patrick F
Excellent service and happy with my phone thank you
posted 3 weeks ago - Shane A
Excellent condition and well packaged for shipping. The phone was a gift for my daughter, which I mentioned when purchasing the phone on line. When the phone arrived and I opened the Australia Post satchel, to my surprise the box containing the phone was gift wrapped. This showed an attention to detail and good customer service, which is a rear thing these days Thank you.
posted 4 weeks ago - Anonymous
Great service, very fast and excellent product at a great price. Highly recommend these guys.
posted 2 months ago - Mick I
Purchased 2 Iphone XS mobile phones. Both phones were in as new condition as stated and both phones 100% battery when stated battery would be 85% and over. Very happy with the phones and aftersales service. I rate them as a 10/10 for quality and service. Thanks and will purchase again in the future..
posted 2 months ago - Angelo K
First time purchasing from Phone bot after being recommended by friends. I was very happy with the service and the condition of the phone purchased. I will definitely refer your site to family and friends
posted 2 months ago - Kathleen K