Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,578 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy with my experience”

Helpful Report

Thank you for your review. We're delighted to hear that you had a positive experience with us. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“The product was dispatched the very next day and arrived much earlier than I thought. Phonebot is reliable”

Helpful Report

Thank you for your review, Tuan. We're pleased to hear that your product was dispatched quickly and arrived earlier than expected. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent phone perfect condition couldnt ask for better will buy again without any hesitation quick delivery Thank you so much”

Helpful Report

Thank you for your review, Joanne. We're thrilled to hear that you're happy with the phone and its condition. We look forward to serving you again in the future. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Delivered late courtesy Australia Post. Phone seems like new. No scratches etc. cannot remark upon functionality as have only received last week”

Helpful Report

“My son is very happy with the phone - great condition”

Helpful Report

Thank you for your review, Jessica. We're delighted to hear that your son is happy with the phone and its condition. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with our purchase from Phonebot. The hone arrived in good time, was exactly as described. My Granddaughter is very pleased with her new phone.”

Helpful Report

Thank you for your review, John. We're glad to hear that you're happy with your purchase and that your granddaughter is pleased with her new phone. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Extremely happy with product. Exactly what was described. Amazing service. Fast delivery and came with gifts :)”

Helpful Report

Thank you for your review, Brooke. We're delighted to hear that you're extremely happy with your product and the service you received. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Great service great phone . Fast delivery”

Helpful Report

Thank you for your review, Chayse. We're pleased to hear that you received great service and are happy with your phone. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent quality and superfast delivery. Have bought from several times and has always been as advertised...very happy !”

Helpful Report

Thank you for your review, Barry. We're thrilled to hear that you're happy with the quality and delivery speed of your purchase. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Fast service including delivery and the phone I ordered has so far lived up to my expectations.”

Helpful Report

Thank you for your review. We're pleased to hear that you received fast service and that your phone met your expectations. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Excellent service as explained”

Helpful Report

Thank you for your review, Debbie. We're delighted to hear that you received excellent service. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Deliverd on time great condition”

Helpful Report

Thank you for your review, James. We're glad to hear that your phone was delivered on time and in great condition. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with the refurbished phone... excellent and almost-as-new as advertised. Dispatch could be a bit faster... But would certainly recommend this vendor.”

Helpful Report

Thank you for your review. We're pleased to hear that you're happy with your refurbished phone and its condition. We'll work on improving our dispatch speed. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Have you noticed him deleting messages or setting a password on his phone to prevent you from accessing it? Does he exhibit very irritating mood swings every time he comes home? These could be signs that he's engaging in potentially dangerous behavior or cheating on you. If you want to free yourself from doubt without causing chaos at home, consider tracking his activities. With the help of 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌, I was able to monitor my kids and spy on my partner's phone without them knowing. If you suspect your spouse is texting or seeing another woman or man and can't find real evidence to clear your doubts, you can visit 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 to learn more.”

Helpful Report

“Great quality. Great prices. Arrived fast & packaged well”

Helpful Report

Thank you for your review, Shelley. We're thrilled to hear that you were pleased with the quality, prices, and fast, well-packaged delivery. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Very happy with my purchase. Arrived promptly too.”

Helpful Report

Thank you for your review. We're happy to hear that you are very satisfied with your purchase and that it arrived promptly. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“This phone is excellent and the accessories were great also”

Helpful Report

Thank you for your review, Josie. We're delighted to hear that you find the phone excellent and that you were pleased with the accessories. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Great service, goods arrived with no issues and the phone is like brand new.”

Helpful Report

Hi Chris, We appreciate your kind words about our service and the condition of your phone. Ensuring a seamless experience for our customers is our top priority. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Prompy and effient service. Product as advertised. Many thanks.”

Helpful Report

Hi Allan, Thank you for your positive feedback! We're pleased to hear that you found our service prompt and efficient and that the product met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“The product Iphone was in very good condition and is functioning well.”

Helpful Report

Phonebot is rated 4.6 based on 3,578 reviews