Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,580 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Was as expected”

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“Great service and fair price, although the charger I was given was a Motorola, not pixel charger and was lightly scratched.”

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“The Phonebot service was great and my phone is in excellent condition. Thank you for fast, responsive service!”

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“The phone is working great and in great quality. A bit concerned about the battery health but the warranty keeps me reassured. It will be well. But I am amazed at the phone quality!”

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“When paying with paypal make sure your account is verified. The team reached out immediately to verify after purchasing the iphone 11 256gb on a Friday, after verifying the phone arrived the following Monday. Extremely happy with the price and quality (no way you could tell it was refurbished) and it also came with a transparent case & screen protector. Highly recommend 10/10”

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“Great phone and quick delivery”

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“Good Local Online Store”

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“Quick delivery - product as advertised.”

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“Professional service, good communication, very happy with our 2nd hand iphone.”

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“Great service and super delivery”

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“The guys were helpful and nice. I was unable to pay on the website, I tried for 2 days . The last person I spoke on the was trying to help me even he couldn’t get it work .I would like to purchase another phone I tried again still didn’t work.”

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Thank You for choosing Phonebot for your recent order. We are sorry to learn about the problem faced by you. We will be calling you back to make sure that we take you through the online ordering process. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic. Quick service and shipping, device exactly as advertised.”

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“Exceptional”

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“Prompt delivery. Easy transaction”

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“Great prices and the product was exactly as described! Very happy with my purchase of a refurbished iPhone 7+.”

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“Great service, great product and quick delivery”

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“The seller was very slow to get back and lots of confusion with my account and payment but the Harry? (Sorry forgot the name) sorted it out was very very helpful so thanks mate”

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“Am happy with my phone Can I have one more same note 8 Thanks”

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“Phone as described and arrived 2 days after ordering ... outstanding when compared with other online vendors”

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“Great after sales support including assisting my fiancee who wasn't as sure as I was that the Iphone X was the right choice for her. Top marks.”

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Phonebot is rated 4.6 based on 3,580 reviews