Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,692 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“satisfied after harry"fixing”

Helpful Report

“Great service and fair price, although the charger I was given was a Motorola, not pixel charger and was lightly scratched.”

Helpful Report

“The guys were helpful and nice. I was unable to pay on the website, I tried for 2 days . The last person I spoke on the was trying to help me even he couldn’t get it work .I would like to purchase another phone I tried again still didn’t work.”

Helpful Report

Thank You for choosing Phonebot for your recent order. We are sorry to learn about the problem faced by you. We will be calling you back to make sure that we take you through the online ordering process. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Prompt delivery. Easy transaction”

Helpful Report

“The seller was very slow to get back and lots of confusion with my account and payment but the Harry? (Sorry forgot the name) sorted it out was very very helpful so thanks mate”

Helpful Report

“A-grade refurbished iphone was like new with the exception of a slightly temperamental charging port”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au

“Product in perfect condition and arrived in quick time”

Helpful Report

“Quick service. Good quality product - arrived quickly.”

Helpful Report

“purchased a used ipad mini, arrived within 5 days, a few minor scratches on the back otherwise in great condition very happy with my purchase will definitely recommend to anyone wanting to purchase an ipad mini and not spend a fortune.”

Helpful Report

“Phone ordered was a grade Speaker not best Two spots on screen Picked up due to delay”

Helpful Report

“Fast delivery”

Helpful Report

“They’re are few misunderstandings but overall they address the issues.”

Helpful Report

“no equipment to open phone. useless otherwise. But sent me all equipment urgently, were polite, and offered lots of assistance with promise of ready help at anytime. Nice to speak with them.”

Helpful Report

“It looks ok outside. Used a few days no problem. Not sure it will last for how long.”

Helpful Report

“Communication was good however oversight with ordering - there was a delay however communicated it well.”

Helpful Report

“Phone arrived as described, battery was 100% health, phone is in good working condition, very little evidence of previous use.”

Helpful Report

“prompt no dramas”

Helpful Report

“Thank U for your service I enjoy your products sold to me”

Helpful Report

“Love the phone, arrived super quick. Even came with a case which I wasn't expecting”

Helpful Report

“Extremely happy with my purchase”

Helpful Report

Phonebot is rated 4.6 based on 3,692 reviews