Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

“Phone arrived quickly and in the described condition. Happy with the service.”

We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“The iPad Pro 11-inch device I ordered from PhoneBot arrived a week later. The description of the device (Grade A) was accurate. I had trouble paying by credit card, but PayPal was accepted. PhoneBot has a good selection of secondhand iPads & iPad Pros for sale in Australia. I believe they can be trusted with their published device grades and would recommend them as an option if you want to buy a recent model iPad Pro. After my purchase, I discovered that PhoneBot's iPad Pros are not cheaper than the Apple Store's equivalent refurbished devices. Had I know this at the time of purchase, I would have bought from the Apple Store, especially since Apple Store refurbished iPad Pros come with a new battery and back. This is despite my PhoneBot experience being positive.”

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“Fast and easy transaction.”

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Thank you for choosing Phonebot! Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“quick prompt no fuss”

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Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Good price, good product, professional service and quick delivery”

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Thank you for choosing Phonebot! We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I was initially unimpressed with the product I had purchased, but I have to say that the customer service has been stunningly good. They followed up, replaced the product without any hassle. Absolutely fabulous. Telstra and optus should learn a whole lot from theses guys!”

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Thank you for choosing Phonebot and making your purchase! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Got phone quickly and was as promised.”

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Thank you for choosing phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Good phone and arrived within timeline stated.”

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Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Fantastic. The phone although grade A refurb, looks brand new.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Pretty happy with the product and service. I wasn't expecting a case for the phone so that was a nice surprise. Thanks folks.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I've only been using my phone for a few days but so far it's absolutely perfect :) Delivery was really quick, especially considering the delays we're experiencing with other deliveries due to lockdown.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Did not receive what was ordered.”

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“Nice easy transaction”

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We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Phone is in great condition. It took a while to receive, may be because of COVID restrictions. But, customer care team of Phonebot were prompt in communication.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Product was exactly as described and delivered on time - excellent service”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Ordered class a pixel 5. July 2021. Phone was shipped within 2 days and is as described very good condition I personally cannot fault the phone after 3 weeks of use”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I've used these guys a few times in the past 18 months and always good service. Fast post, good prices and goods are as advertised- well done”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I bought 2 refurbished phones from Phonebot. Both are working well and the exterior finish / scratches were as advertised. The only disappointment is that both android phones came with Lightning plug charging cables (for apple phones) instead of the USB-C charging cables that was required and that I expected would be supplied. I assuming this was just a mixup, but if it had only been one of the phones, it wouldn't have mattered. It meant that I couldn't charge either phone until I obtained another cable. Otherwise, I'm happy with the phones. ---- After speaking with the customer service after this review was posted, they've agreed to send me the missing cables and improve their quality control. So I'm increasing their rating to reflect this statement by them. Another observation: Selecting an "anonymous" review may only prevent your name being listed on the web site, but may not prevent unexpected communication.”

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Thank you for choosing Phonebot. We appreciate that you took time to revise your review and we assure you that as committed we will be sending you the appropriate cables very soon. As the inventory team has already been advised to do the dispatch. Last but not the least, even if this review has been posted as an anonymous, there's always an order ID which lets us to find the order details, so that we can bring the smile back on unhappy customers faces by contacting them. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Easy to deal with great service laptop arrived on time in good condition. Would be happy to recommend and deal with them again.”

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Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“No phone as yet. :-( :-( :-(”

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Thank you for choosing Phonebot. Researching your order, I see that it was dispatched in a timely manner but was delayed by Auspost due to their lockdown's schedule and pick and drop offs. Unfortunately once the parcel is dispatched we directly have a little control over making sure that is delivered on time. Upon checking, this product has already been delivered to you. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

Phonebot Reviews