Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,692 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Product was delivered promptly and it works as expected. I would purchase from them again and recommend them.”

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“Easy transaction, fast delivery, phone as described. Very happy with purchase and experience.”

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“I have submitted a credit dispute regarding my credit card outstanding debt that has been pulling down my credit score across the three credit bureaus for years until I got credit assistance from Dylan who had to pay off the credit card debt off my credit records and got to erase all the negative items off my credit report without causing any destruction on my credit profile across the three credit bureaus. Now I’m fully verified on chase premium credit card worth over $250k in total worth of credit line without any upfront payment so I hereby recommend you to reach out through their mail via HACKMART242@GMAIL. COM”

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“very good condition,plenty of usable programs and seems to be working just fine.The speed of the computer is so much faster. Very pleased-would recomend to others Regards Peter”

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“Full phone cloning service at hackerspyville Out of all the parental controls have tried this application is outstanding. I can see all my kids from one dashboard. App blocker and screen time access control are great features to handle their digital exposure. I can monitor their online activity as well which is very important in this time. Best app for locating your kids when they are out. I can check their location history anytime and get notifications when they reach school. I am giving it five stars for its quality, contemporary facilities, and efficiency. CLOUDGEEKSYNC@GMAIL.COM”

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“Very happy customer. Phone is in absolute mint condition. What a great service. I fully recommend these guys.”

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“Great Product, service, price & speed of delivery....big thumbs up for a first time customer”

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“Entire process of purchasing a refurbished phone was simple. Arrived on time and the description of the phone was accurate, it is in almost perfect condition. Very happy with my phone.”

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“Don't buy anyone from this website. They sell their products with one year warranty but if something happens they never solve that issue. I bought a Samsung Z Fold 4 and after a few months the inner screen folding area got a crack, When I contacted them they said Samsung will give me the Warranty, then I contacted Samsung but unfortunately, the phone that I bought is not belong from Australia, It is from some other country so they can't provide the warranty. I again contact the phone bot and the manager call me and ask me to take a report from a repair shop. I did the same but still, they are not doing anything.”

Phonebot 1 star review on 2nd April 2023

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This is how you returned the device under the warranty service. We denied your claim by declaring your item damaged and upon your unacceptance, we asked you to have it looked at by Samsung if you think that we have made the wrong decision. Otherwise, if you zoom in on the picture we have uploaded, you will clearly see that the protective film for the screen is TORN which means the phone is damaged and that's all. You have already tried lodging a dispute with PayPal and upon submitting your device's pictures, PayPal concluded the case in our favor. Now you are taking the device to any random store, we are sorry but we cannot accept any 3rd party diagnostic report on this item which is damaged as seen in the picture. We know this is frustrating but unfortunately, our hands are also tied and we cannot entertain this case anymore.

“Very happy with purchase though I was skeptical at first - phone arrived swiftly in perfect condition as described. It even came with a screen protector already applied and a case which I wasn’t expecting! Well worth the money.”

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“Hi, I have written many positive reviews about your business, however after a recent event, it has left me rather disappointed & because I have been a loyal customer & recommended many people. I was looking at the iPhone X ,256 gb, then found it much cheaper in the same condition but & this was the deal breaker - 36 months warranty for $39 . Phonebot would not price match . Disappointed, very”

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“iPad was as described. Good condition. Prompt delivery. Very happy.”

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“All aspects of my purchase, from order placement to delivery, met my expectations, so would not hesitate to use Phonebot again”

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“Phone just arrived , many thanks for your service ,”

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“Seemless to order and delivery was as informed. The like new iPhone 13 pro max was in excellent condition, as mentioned on the Phonebot website.”

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Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Great to deal with! Customer service exceeded my expectation Fast Delivery and ideal for those wanting to save money Phone received as described and looking to do more business! Thanks”

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“Simply professional. Delivered the ordered iPhone in genuinely "as new" condition as promised. Ahead pf schedule and with added value of including the charger and silicon iPhone protection cover. Saved us the hassle to chase/order the charger separately. The model supplied was A2275 that works on Aussie bandwidth and the battery capacity was 92%. Can`t really ask for anything more, except to say "keep up the good work" and we will come back with our next electronic purchase. Frank (Sydney)”

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“I purchased an Ipad Pro 3rd generation, it arrived very quickly and looks like new. It is working well and I am very happy with my purchase.”

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“Still have not received my phone, \\!”

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“I just upgrade to aiPhone 13 Pro max from a 12 pro max. I can not be happier with my purchase. It was described as grade A and when delivered I was not disappointed. I have had no issues and would recommend updating your phone through Phonebot”

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Phonebot is rated 4.6 based on 3,692 reviews