Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my new S10plus, bought at a great price and in excellent condition. Postage was quick as well. I have already recommended family members buy their next phone from Phonebot.”

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“Delivered on time.”

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Thank you for choosing Phonebot! We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Great friendly service, I was after iPhone 8 and they gave me new battery, new case and a new screen protector free of charge. Very happy with their service.”

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“Very happy with product. Not the length of time for delivery though. I paid for express delivery and it took 10 days to arrive.”

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“Service great ,delivery fast, and iPad as described Grade A TY”

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“The phone is what i ordered and in excellent condition. My complaint is obviously the phone was AT&T and still has all the AT&T stuff on it includin on start up, which none of it can be removed.”

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Thank you for choosing Phonebot. This is a Qualcomm version and from the name it’s clear that this belongs to USA. Every other mobile is associated to a carrier in the United States. The operating system has been designed for these devices so that these apps stay in there. It’s requested to please use the phone and in case if any issue occurs, please let us know and we’ll assist you further. The name of the product was already listed at the time of making the order, therefore I am pretty sure that you would not say that it's misleading. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I purchased a iPhone 7+ Thank you so much! I wasn’t expecting to receive a case with my new phone x Runs so smoothly I’m shocked (in a good way)”

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“AMAZING it literally sent in three days”

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“Great product great price , definitely recommend”

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“Got sent the wrong item.”

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“I bought an iPhone XR its a bigger then I'm used to but I have recommended phone bot to anyone who has needed a new phone as they are cheaper then the price from any main store”

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“Ordered a phone on Saturday. Received an email apologising for the delay due to despatch problems and was told I would get an update. Received no update or contact. Received a refund Friday. Just a waste of time.”

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Thank you for choosing Phonebot! I am sorry for such experience. However, we always go above and beyond for our lovely customers. Upon checking the details, the phone that you ordered turned out to be the faulty one and that was the last piece that was available in our stock. We surely did not want to send you the faulty product since we value your hard earned money and your precious time. Therefore, without prolonging this matter for no reason, we refunded the amount back to you. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Quick to send came with extras got it for my partner they loved it”

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“Prompt service and device was exactly as described , happy with the purchase.”

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“Received phone very quickly”

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“I rarely write reviews but my experience with this company was outstanding.Phone was delivered inside the stated two business days and the quality of the phone was as described.No hesitation in recommending them.”

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“your service is great and we are happy with the phone”

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“Phonebot were easy to deal with and had a great choice and exactly what I wanted. I would recommend Phonebot.”

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“Service was excellent and the product is living up to my expectations.”

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“Having done my research on the Iphone 11Pro I decided the best value place to order it was from Phonebot. Their website contains all the information you need, my order grade was 'Like New'. Never having ordered an iPhone online I was a little uncertain of the result but my concerns were allayed when I received exactly what I ordered and hoped for in perfect condition with a cover as an unexpected bonus. I ordered on the last weekend in June 2021, it was on its way with Australia post the following Tuesday arriving in Canberra from Melbourne on Thursday morning. A great product and service. Many thanks, from an over seventy.”

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Phonebot is rated 4.6 based on 3,579 reviews