Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,579 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication great as a teeny weeny delay with my order, when phone arrived well with in the original timeframe, its absolutely fabulous. I need a magnifying glass to see any imperfections. Great work Phonebot. Thank You”

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“Great service, genuine products, great prices...thanks :)”

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“Brilliant all round! The buying process, condition of the phone and speed of delivery were all brilliant!”

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“Quick delivery. Phone excellent”

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“Great website, delivery + product”

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“Nice service affordable prices”

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“Phone arrived as described on the website, battery health was 90%. I was sent the wrong charging cables but was able to contact the team and received the correct ones. My rating is 3 stars because they send out cheap quality charging cables in the replacement which is a shame as the device wasn’t cheap. Shipping was very fast.”

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“My phone only did not have an Australian plug in charger or instructions. There phone arrived in good condition. It is quite different to my previous Samsung phones and its taking a while to get use to it.”

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“Purchased an A grade s10+. However it has a crack on the screen. Its not A grade.”

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“they were transparent and fast, delivering a good product”

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“Great value on the Huawei T5 Tablet. Arrived in perfect condition and fast delivery time. Very happy with my purchase from Phonebot”

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“My daughter asked specifically for an iPhone X for Christmas and didn't mind to have a refurbished one. She loves it and it is still going strong, seemingly with no issues at all. Postage was smooth and without issues, although after leaving Victoria I had no idea when it was arriving to my door in NSW. Would very well purchase from your business again.”

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“No exclusions for them. They provide everything and have tools available to work their way to the device. Greatly appreciated WWW . WEBHACKERVILLE . COM”

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“Purchased a iPhone 8 (Like new) for my teen son and it arrived in 2 days and was pleasantly surprised that it also came with a transparent cover & screen protector... my son's absolutely wrapped, would use them again.”

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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future, stay tuned and keep an eye on our website for new promotions. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Whilst it took some time to get the phone to WA we are very happy with the quality of the phone. Would recommend quality of product. The company have since followed up to explain COVID was the reason for the delay and they were happy to go above and beyond to reduce any further inconvenience”

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“Prompt friendly service . Even threw in a free screen cover and a phone case”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fast shipping and competitive prices. Amazing customer service”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy with the purchase. Phone is of good quality and dispatched in timely manner.”

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“Amazing customer service.”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Purchased ‘Like New’ and product was as described - like new, not in original packaging. Ordered on Thursday night, received Monday morning. Happy with service and product.”

Helpful Report

Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "

Phonebot is rated 4.6 based on 3,579 reviews