Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,626 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient”

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“Great price! Phone is in perfect condition.”

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“I would definitely recommend Phonebot. I recently ordered a refurbished Apple iPhone 7 and just received it. It looks close to brand new and it was dispatched very quickly. Thank you for an excellent product and service!”

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Hope you are happy with your purchase! Thank you for being a valued Phonebot customer! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fast delivery, good quality. Flat battery but not a problem, just charged and is in good health. Would recommend”

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We are exceedingly pleased to find people who we can always count on. Thank you for being one of our loyal and trusted clients. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“A good phone in nice condition at a reasonable price. What more can you ask for.”

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“So far so good”

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“Good customer service but bit pricey but good products”

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“Amazing service, and a very fast delivery would recommend too anyone”

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“Hasn’t arrived yet and I ordered it last week”

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Thank you for choosing Phonebot for you recent order. We apologize for the hassle you have been through, Your order was sent out from our side via Toll freight and the tracking number is shared on the email address on file. Since Toll’s website is down therefore we have already escalated the issue with Toll customer services team regarding the shipments delay. We know you are excited to receive your product and the excessive wait is frustrating. Let us know if you receive it or hear anything from toll and For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service, great phone! I shopped around for refurbished phones for quite awhile and Phonebot was definitely the best value for money. Received the phone quickly and is in perfect working order/condition. Will definitely purchase through here again.”

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“I am vary happy with my purchase. Phone is in really good condition. Came with cover and glass.”

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“Cancelled my order”

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Hello James, Thank you for reaching us out, no one likes to cancel a sale or loose a customer so why'd Phonebot?? Your transaction was notified as a disputed one by our bank on the next day of your order submission and we were advised by the payment merchant to revert the funds back as requested by you so there was a conflict arisen from your end hence your order was cancelled due to no payment received. For any further queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic service, phone came very quickly and in great condition. Wonderful value. Incredibly pleased with my purchase. Thank you! X”

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“Fast delivery. Exactly what I ordered and expected to arrive. Very happy, phones works great for the first few hours of use. I trust it will keep going.”

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“Purchase was completed without hassle, was the cheapest available at the time, and arived within a few days. The phone (Galaxy S7) was in fantastic 'like new' condition! I'm impressed! Thank you!”

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“Top Quality, value and price with overnight delivery! Thanks”

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“I’m starting enjoying my new phone”

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“very friendly and helpful”

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“Love the phone so bought another for the other half when they broke theirs”

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“I ordered an iPhone 8plus (A grade) on Thursday and it arrived on Monday!! Perfect condition. Really impressed.”

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Phonebot is rated 4.6 based on 3,626 reviews