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Phones 4u Reviews

3.1 Rating 657 Reviews
44 %
of reviewers recommend Phones 4u
3.1
Based on 657 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
Read Phones 4u Reviews
Visit Website

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

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Phones 4u 5 star review on 11th November 2024
Lewis Ortega
Phones 4u 5 star review on 19th January 2024
James Garvey
Phones 4u 5 star review on 30th June 2023
Allan C Thompson
Phones 4u 5 star review on 21st April 2023
Graves C Roman
Phones 4u 5 star review on 12th April 2023
Ian F Jefferson
Phones 4u 5 star review on 3rd March 2023
Brandt Moore
Phones 4u 5 star review on 3rd March 2023
Brandt Moore
6
Anonymous
Anonymous  // 01/01/2019
Happy
Helpful Report
(P4U Web) - Posted 10 years ago
Hi Beata, Thanks for leaving a review :) Happy to hear you're happy! I hope we can make any future purchases 5 stars. Thanks again, Hugh
Posted 10 years ago
Happy
Helpful Report
(P4U Web) - Posted 10 years ago
Found Phones 4u very good. Ordered my phone one evening and it was with me next day as promised!!
Helpful Report
(P4U Web) - Posted 10 years ago
Phone arrived promptly & well packaged. Had slight problem with the set up, but the Phones4U technical team were excellent & resolved it promptly
Helpful Report
Posted 10 years ago
Prompt next day delivery
Helpful Report
Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service. Had a problem with phone which was sorted quickly. Would recommend them.
Helpful Report
(P4U Web) - Posted 10 years ago
Picked white on your web sit but the order ended up a black phone. Asked for a replacement, return bag took a week to arrive. You posted the replacement to different address than that the original item was posted to so I had to come home from work to be in to collect it. Will I buy from you again, no chance!
Helpful Report
(P4U Web) - Posted 10 years ago
overall very good and helpful. appreciated the online interest chats - although sometimes was passed around a bit. would recommend.
Helpful Report
(P4U Web) - Posted 10 years ago
Absolute rubbish. We ordered the phone on line. After it arrived we couldn't get it connected. We made phone calls on 4th july to both you and Orange. Both were most unhelpful. We were eventually informed that the phone had been registered to someone else and must be returned. This was done during the week. The customer service was appaling and unhelpful. Thank god I hadn't cancelled my phone with my original provider at that point. I have stayed with my original provider and upgraded. I would never bother with you, or orange again.
Helpful Report
(P4U Web) - Posted 10 years ago
Absolute rubbish. We ordered the phone on line. After it arrived we couldn't get it connected. We made phone calls on 4th july to both you and Orange. Both were most unhelpful. We were eventually informed that the phone had been registered to someone else and must be returned. This was done during the week. The customer service was appaling and unhelpful. Thank god I hadn't cancelled my phone with my original provider at that point. I have stayed with my original provider and upgraded. I would never bother with you, or orange again.
Helpful Report
(P4U Web) - Posted 10 years ago
Very good service, got my lovely iPhone 5 c the next day and my £50 cash back was put in to my bank account 16 days after. Thanks for keeping with your promise will Deffo shop again and will recommend to friends and family :)
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(P4U Web) - Posted 10 years ago
I orederd my new phone online and received it within 2 days. I am really happy with the excellent fast service I received . The Price plan was the best around for the particular phone and extras I required. Thanks Phones 4U for a great service.
Helpful Report
(P4U Web) - Posted 10 years ago
Web site sucky when you want tech specs, much better looking elsewhere to choose your phone. Prices - Good Delivery - Fast Communication - Non Existent. No email communication from Phone4U at all, despite it promising me at least 2 emails when I ordered (I did check my Junk Folder). First I knew was when the Delivery Service contacted me with a delivery time.
Helpful Report
(P4U Web) - Posted 10 years ago
Hi Steve, Thanks for getting in touch and leaving a review. Sorry to hear your order details were not correctly communicated to you. I can assure this is not the norm and all customers should receive a confirmation of their order and despatch. I hope the phone is running smoothly. Thanks again, Hugh
Posted 10 years ago
Phones 4u is rated 3.1 based on 657 reviews