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PHS Reviews

1.1 Rating 44 Reviews
2 %
of reviewers recommend PHS
1.1
Based on 44 reviews
Customer Service
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Phone:

02920809693

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webmaster@phs.co.uk

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Anonymous
Anonymous  // 01/01/2019
Useless and expensive lazy company Charging double price than other companies do
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Posted 7 years ago
If I could leave 0 stars I would, they are useless!! Only collected one bin instead of 2 and only got credited £2.26 so would love to know what the £300 plus a year is actually paying for!! customer service is awful, do not get into a contract with this company
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Posted 7 years ago
If I could give 0 stars I would. The WORST customer service I have ever had to deal with, after NUMEROUS attempts at calling and emailing the company to ask why they haven't been to collect our waste in 3 MONTHS!!! I finally got put through to 'Carl the depo manager' who agreed to gives us a refund of all the months we missed and that the bins will be collected as agreed in the contact.. THREE months on still do not have the regular 2 week collections and a partial refund not the amount we agreed, now in the process of cancelling our contract in which ive been waiting for it to be approved for TWO WEEKS NOW by Carl who apparently has become a ghost in the company and no one can get hold of!! Far more hassle than they are worth when you can get the same/BETTER service by people who will actually collect for a quarter of the price. Will never recommend or do business with PHS again.
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Posted 7 years ago
Shocking service had to cancel contract as failed to do visits, can't even collect their sanitary wear despite contacting many times.......!! Avoid......!!
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Posted 8 years ago
PHS is rated 1.1 based on 44 reviews