PHS Reviews

1.1 Rating 37 Reviews
E
Happiness Grade

PHS have a Customer Happiness Grade of E. Customers are unhappy with their prices and customer service.

D

Price - Average

50.00%
Industry Average
Useless and expensive lazy company Charging double price than other companies do
- Greedy Company
THREE months on still do not have the regular 2 week collections and a partial refund not the amount we agreed, now in the process of cancelling our contract in which ive been waiting for it to be approved for TWO WEEKS NOW by Carl who apparently has become a ghost in the company and no one can get hold of!! Far more hassle than they are worth when you can get the same/BETTER service by people who will actually collect for a quarter of the price.
- Custom Ink
41.67%
Industry Average
I would like to give zero stars! AVOID this utter useless and extremely expensive company! Boxes not been collected for SIX MONTHS! Still waiting. Sign at your peril..contract automatic rolls over and is a bugger to cancel! Fortunately we can in two months. Bettet services for a lower cost out there
- Audrey
Yet again PHS was late with my amalgam collection. Upon ringing customer services the only response I could get was 'I can only apologise' repeated to me numerous times. My collection was two months late (not for the first time) and I could not establish when I would receive notification about the timing of my overdue collection.
- Anonymous
After signing a contract for a service and pre-paid for a year No Service three phone calls and emails gave notice to cancel contract, Then they threaten Legal action and court proceedings for there lack of Service, Sadly I will be taking Legal Action on this outfit myself, They don't listen to problems and think they have you, Do they know that for a contract to be legally binding that they have to honour there side? unsure if they have the basic understanding what a contract means so bring it.
- Brian Murray