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Physiotherapy Store Reviews

4.4 Rating 390 Reviews
84 %
of reviewers recommend Physiotherapy Store
4.4
Based on 390 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Physiotherapy Store Reviews
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Phone:

01614413320

Email:

neill.buchanan@legendgp.co.uk

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Anonymous
Anonymous  // 01/01/2019
Item bought not as good as bought previously bought 16 fl.oz 2 bottles seems as if it has been watered down not as strong as the 4fl.oz bottles bought previously ordered 2 bottles to save on postage and because was pleased with what I had before. The bottles were only sealed with cello tape over the nozzle were as before were sealed completely like I bought from another chemist, also price had gone up won't be buying again VERY DISAPPOINTED would like a reply to this.
Helpful Report
Posted 7 years ago
Hi, Thank you for your feedback, We are sorry you have had a poor experience with the Biofreeze you have purchased. We have since been in touch with the manufacturer and have been assured that they have not changed the ingredient make up in the product at all. The pricing for Biofreeze has been increased from our supplier and we are currently offering it to our customers at our very best price as we fully appreciate the price hike is difficult for a lot of customers. In terms of packaging, we receive these from Biofreeze without packaging and with the pump bottles, we always tape the top of the bottle to stop the bottle leaking in transit. I hope this helps - if there is anything else you need or wish to discuss, we are always happy to take your call, Many thanks, Physiotherapy Store
Posted 7 years ago
first class service. quality yoga mats
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Posted 7 years ago
Product was reasonably priced and delivery was prompt.
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Posted 7 years ago
V good service
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Posted 7 years ago
Arranged express delivery due to delay on item I had ordered at no extra charge
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Posted 7 years ago
arrived promptly and appliance works well - should have ordered one months ago
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Posted 7 years ago
My friends keep "borrowing" my tens machines so I needed to buy a new one quickly.
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Posted 7 years ago
The goods were to the standard and quality I required.
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Posted 7 years ago
I was very impressed with how quick my order came but unfortunately it was too chunky for my daughter so emailed your sales team and took a few days to reply but gave me some other options I ordered one of these options have had a emailed confirming order but have now been told it's out of stock and my daughter is needing this support Thursday 5th July so started ok but has gone down hill
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Posted 7 years ago
I have used this company for years and never had any issues. Quick delivery and great customer service. A happy customer!
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Posted 7 years ago
Physiotherapy Store is rated 4.4 based on 390 reviews